Area Supervisor

Future Trade Intl. Inc.; Tacloban; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Government Mandated Benefits

Health Insurance

Job summary

A retail management company in Tacloban seeks an experienced professional to oversee the operations of multiple stores. The role involves ensuring compliance with policies, driving sales growth, and maintaining high standards of customer service. Candidates should have a Bachelor's degree and 1-3 years of experience in retail management. Strong leadership, analytical skills, and the ability to manage inventory and staff across multiple locations are essential for success in this position.

Qualifications

• 1-3 years of experience in retail management.
• Strong understanding of store operations and customer service.
• Good leadership and team management skills.

Responsibilities

• Oversee the daily operations of multiple retail stores.
• Ensure compliance with company policies and procedures.
• Drive sales growth in assigned area.
• Drive sales growth by meeting or exceeding targets.
• Lead store managers and provide coaching and training.
• Assist in recruitment and onboarding within the region.
• Ensure health, safety, and risk management across stores.

Skills

Teamwork

Analytical Skills

Attention to Detail

Customer Relationship Management

Inventory Handling

Manpower

Overall operation of store

Fieldwork

Handle more than 2 stores

Education

Bachelor's degree

Job description

On-site - Tacloban 1-3 Yrs Exp Bachelor Full-time

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Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Store Management & Operations:

• Oversee the daily operations of multiple retail stores within the assigned area.
• Ensure stores operate according to company policies and procedures.
• Ensure store managers and staff are following operational standards (e.g., inventory control, cash handling, visual merchandising).
• Monitor and maintain store presentation and cleanliness in line with brand standards.
• Drive sales growth within the assigned area by ensuring stores meet or exceed sales targets.
• Implement strategies to increase foot traffic, conversion rates, and average transaction values.
• Analyze store performance reports and develop action plans for areas of improvement.
• Collaborate with store managers to drive promotions and sales events.
• Supervise and provide leadership to store managers and their teams, ensuring they are motivated and achieving their goals.
• Conduct regular store visits to provide feedback, coaching, and training to store managers and staff.
• Assist in recruitment, hiring, and onboarding of new employees within the region.
• Foster a positive work environment, promoting teamwork and employee retention.
• Ensure inventory accuracy across all stores within the area.
• Oversee stock levels and coordinate with regional inventory teams to ensure proper replenishment.
• Enforce loss prevention strategies to reduce shrinkage and prevent theft.

Customer Service & Satisfaction:

• Ensure that all stores deliver exceptional customer service, addressing customer complaints or issues promptly.
• Implement and maintain customer feedback processes to ensure customer satisfaction and continuous improvement.

Reporting & Administrative Duties:

• Prepare and submit regular reports on store performance, sales, staffing, and operational issues to senior management.
• Assist with budgeting and resource allocation for the stores within the assigned area.

Compliance & Health/Safety:

• Ensure compliance with all legal, regulatory, and company‑specific health and safety standards.
• Oversee the implementation of health and safety practices in all stores.

• Teamwork
• Analytical Skills
• Attention to Detail
• Customer Relationship Management
• Inventory Handling
• Manpower
• Overall operation of store
• Fieldwork
• Handle more than 2 stores

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