Branch Supervisor

FC Home Center; Cavite City; On-site; PHP 279,000 - 391,000; Full time

Job summary

A leading home improvement retailer in Cavite City is looking for a Sales Manager who will oversee daily operations, drive sales performance, and enhance customer service. Responsibilities include managing inventory levels, leading team development, and ensuring compliance with operational policies. The ideal candidate will have strong financial management skills and the ability to maintain vendor relationships to optimize store performance. This role demands strong leadership qualities and a passion for delivering exceptional customer satisfaction.

Responsibilities

• Direct reporting to the Regional Head for issues and concerns.
• Drive sales by maximizing customer service levels and maintaining an excellent store image.
• Maintain expertise in all category appliances and furniture lineups.
• Manage and secure all company assets to operate the store efficiently.
• Ensure proper inventory levels to maintain merchandise availability.
• Maintain working relationships with corporate buying departments and vendors.
• Lead and develop a team of employees to achieve objectives.
• Maintain store operations by enforcing operational policies and procedures.
• Resolve customer complaints and queries positively and professionally.
• Assist with register bookkeeping and regular inventory counts.
• Oversee and manage the daily operations of the retail store.
• Conduct regular stock checks and ensure proper rotation.
• Supervise store displays and layout to drive more sales.
• Ensure exceptional customer service standards are maintained.
• Set and monitor sales targets, analyze sales data, and strategize to achieve sales quotas.
• Control store expenses, manage the budget effectively, and optimize costs.

Job description

Responsibilities

• Direct Reporting: Direct reporting to the Regional Head for issues and concerns.
• Sales Performance: Drive sales by maximizing customer service levels, operating procedures, and maintaining an excellent store image.
• Product Knowledge: Maintain expertise in all category appliances and furniture lineups.
• Asset Management: Manage and secure all company assets to operate the store efficiently and maximize profitability.
• Inventory Management: Ensure proper inventory levels to maintain merchandise availability.
• Vendor Relations: Maintain working relationships with corporate buying departments and vendors.
• Team Management: Lead and develop a team of employees to achieve company objectives.
• Operational Efficiency: Maintain store operations by enforcing operational and personnel policies and procedures.
• Customer Service: Resolve customer complaints and queries positively and professionally.
• Financial Tasks: Assist with register bookkeeping and regular inventory counts.
• Daily Operations: Oversee and manage the daily operations of the retail store to ensure smooth functioning.
• Inventory Management: Manage inventory levels, conduct regular stock checks, and ensure proper rotation.
• Visual Merchandising: Supervise store displays and layout, and ensure attractive displays to drive more sales.
• Customer Service: Ensure exceptional customer service standards are maintained at all times.
• Sales Targets: Set and monitor sales targets, analyze sales data, and strategize to achieve sales targets/quotas.
• Budget Management: Control store expenses, manage the budget effectively, and optimize costs.