Store Head

New Tianle Asia Corporation; Manila; On-site; PHP 279,000 - 446,000; Full time

Job summary

New Tianle Asia Corporation is seeking a dedicated Store Supervisor to oversee daily store operations in Manila, ensuring smooth sales, cashiering, inventory and customer service. You will lead a team, monitor performance, and implement improvements to achieve targets, while maintaining a clean and safe store environment.

Collaboration with departments is essential to meet store requirements. The role requires hands-on leadership, strict adherence to policies, and excellent customer service to

Responsibilities

• Oversee daily store operations including sales, cashiering, inventory, customer service, and store maintenance.
• Monitor sales performance and implement strategies to achieve sales and operational targets.
• Supervise, train, schedule, and evaluate store personnel to ensure productivity and proper performance.
• Ensure accurate inventory management including receiving, stock monitoring, replenishment, and stock counting.
• Monitor cash handling, daily sales reconciliation, deposits, and resolution of cash discrepancies.
• Ensure proper product pricing, promotions, displays, and availability.
• Handle customer concerns and complaints and ensure timely and professional resolution.
• Maintain a clean, organized, safe, and customer-friendly store environment.
• Ensure compliance with company policies, security procedures, safety standards, and loss prevention measures.
• Prepare and submit required sales, inventory, attendance, and operational reports.
• Coordinate with Accounting, HR, Warehouse, Sales, and other departments regarding store requirements and concerns.
• Identify operational issues and recommend improvements to enhance store efficiency and customer satisfaction.
• Perform other duties and responsibilities as assigned by management.

Job description

Key Responsibilities

• Oversee daily store operations, including sales, cashiering, inventory, customer service, and store maintenance.

• Monitor sales performance and implement strategies to achieve sales and operational targets.

• Supervise, train, schedule, and evaluate store personnel to ensure productivity and proper performance.

• Ensure accurate inventory management, including receiving, stock monitoring, replenishment, and stock counting.

• Monitor cash handling, daily sales reconciliation, deposits, and resolution of cash discrepancies.

• Ensure proper product pricing, promotions, displays, and availability.

• Handle customer concerns and complaints and ensure timely and professional resolution.

• Maintain a clean, organized, safe, and customer-friendly store environment.

• Ensure compliance with company policies, security procedures, safety standards, and loss prevention measures.

• Prepare and submit required sales, inventory, attendance, and operational reports.

• Coordinate with Accounting, HR, Warehouse, Sales, and other departments regarding store requirements and concerns.

• Identify operational issues and recommend improvements to enhance store efficiency and customer satisfaction.

• Perform other duties and responsibilities as assigned by management.