Area Supervisor

The Aristocrat Restaurant (Roxas Food Ventures); Manila; On-site; PHP 335,000 - 670,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

Quarterly Gifts

Job summary

A renowned restaurant chain in Manila is looking for a Sales Supervisor to lead and motivate their sales team. The ideal candidate will oversee daily operations, monitor performance, and implement sales strategies to achieve targets. Responsibilities include conducting team training, managing staff schedules, and ensuring exceptional customer satisfaction. Candidates must possess strong communication and analytical skills, along with at least 1-3 years of experience in a sales role. The position offers full-time on-site work with government-mandated benefits and performance-based rewards.

Qualifications

• Minimum 1-3 years of sales experience.
• Proven track record in managing a sales team.
• Strong communication skills essential.

Responsibilities

• Lead, train, and motivate the sales team to achieve targets.
• Monitor performance and manage staff schedules.
• Handle customer complaints and ensure high service levels.
• Implement sales initiatives and marketing plans.

Skills

Public Speaking

Sales Support

Sales Training

Salesforce

Teamwork

Customer Relationship Management

Communication

Sales Management

Attention to Detail

Service Delivery

Education

Bachelor's degree

Job description

A Sales Supervisor leads, trains, and motivates a sales team to achieve or exceed sales targets, while handling day-to-day operations. They monitor performance, manage staff schedules, resolve customer complaints, and ensure high levels of service and product merchandising. Key goals include driving revenue, maintaining high staff productivity, and fostering a positive team environment.

Specific Tasks

• Handle recruiting, training, mentoring, and coaching sales staff to improve sales techniques.


• As part of staff assessment and performance monitoring, he or she should be experienced in tracking key metrics (KPIs), preparing daily/weekly reports, and ensuring quotas if any, are met.

Operations Management

• Overseeing scheduling, inventory levels, and store displays (in retail) or daily sales activities (in B2B/field sales).


• Customer Relations: Assisting in closing sales, handling escalated complaints, and ensuring high customer satisfaction.


• Strategy Implementation: Executing sales initiatives, sales quotas, marketing plans, and promotional activities.


• Ensures that all employees comply with company policies, practices & procedures.


• Adheres to and enforces the security policy, credit card policies and procedures, returns and exchanges.

Related Tasks

• Reporting & Analysis: Analyzing market trends and competitor activity to provide feedback to higher management.


• Inspection and Audit: On a weekly basis, the supervisor conducts spot inspections and audit in all stores.


• Review the manual sales report of Senior Cashier Staff.


• Review of propose schedule of store staff by Senior Cashier Staff.


• Assist and review the stock management of Aggregator (Grabfood & Foodpanda).


• Make sure to update the Aggregator Price and Product Image & Description.


• Assess the corresponding incident report if there's any, as well as Authority to deduct for any cash shortage and other mode of payment.