Area Sales Supervisor

Future Trade Intl. Inc.; Bacolod; On-site; PHP 446,400 - 669,600; Full time

Job summary

A reputable trade company in the Philippines seeks a manager to supervise teams across multiple locations. Responsibilities include coaching staff, ensuring customer service excellence, analyzing operational data, and managing budgets. Ideal for a leader who thrives in a collaborative setting and is focused on achieving financial goals.

Responsibilities

• Supervise and support a team across multiple locations.
• Provide coaching and training to employees.
• Conduct performance evaluations and implement corrective actions.
• Foster a positive work environment for team collaboration.
• Ensure adherence to company policies and standards.
• Monitor daily operations for efficiency.
• Conduct regular site visits to assess effectiveness.
• Analyze operational data to identify improvements.
• Maintain high levels of customer service and product quality.
• Address unresolved customer complaints.
• Perform regular audits of products and services.
• Monitor budgets and ensure financial goals are met.
• Manage inventory control and supply ordering.
• Implement sales strategies with store managers.
• Report regularly on location performance to management.
• Collaborate with other supervisors for consistent practices.
• Implement changes based on management feedback.

Job description

Responsibilities

• Supervise and support a team of managers, supervisors, and staff across multiple locations or departments.
• Provide coaching, guidance, and training to ensure that employees understand their roles, responsibilities, and company expectations.
• Conduct performance evaluations, address performance issues, and implement corrective actions as needed.
• Foster a positive and productive work environment that encourages team collaboration, high morale, and employee retention.
• Ensure consistent adherence to company policies, procedures, and standards across all locations.
• Monitor daily operations to ensure that all tasks are completed efficiently, including inventory management, staff scheduling, and customer service.
• Conduct regular site visits to assess the effectiveness of operations and troubleshoot any issues that may arise.
• Analyze operational data (sales, inventory, customer feedback) to identify trends, opportunities for improvement, and areas for cost reduction.
• Ensure that all locations maintain high levels of customer service and product quality.
• Address customer complaints or issues that managers or staff are unable to resolve, ensuring timely and satisfactory resolutions.
• Perform regular audits to ensure products and services meet company standards.
• Monitor budgets for each location under supervision, ensuring that costs are kept within guidelines and financial goals are met.
• Ensure effective inventory control and manage supply ordering to avoid both shortages and overstocking.
• Work with store managers to implement sales strategies and achieve financial targets, such as increasing revenue, reducing waste, or boosting profitability.
• Report regularly to upper management on the performance of each location, highlighting successes, challenges, and key performance indicators (KPIs).
• Collaborate with other supervisors or department heads to ensure consistent practices and goals across different teams.
• Implement changes and improvements based on feedback from management or team members.