Branch Service & AML Compliance Lead

Philippine Bank of Communications (PBCOM); Cabanatuan; On-site; PHP 279,000 - 469,000; Full time

Job summary

Philippine Bank of Communications (PBCOM) is seeking a Branch Service Officer who handles teller and vault/ATM operations, account openings, and time deposit transactions in line with policies and procedures. The role emphasizes compliance with audits and contributes to growth through client engagement and cross-selling.

The position requires 3–5 years of branch banking experience, preferably in a supervisory role, and a Bachelor’s degree in Business or a service-oriented program.

Qualifications

• Bachelor’s degree in Business or service-oriented program.
• 3–5 years branch banking experience, preferably in a supervisory role.
• Willing to be assigned at G/F NE Pacific Mall, Km.11, Maharlika Hi-way, Cabanatuan City.

Responsibilities

• Process teller, vault/ATM operations, account opening and time deposit transactions per policy to meet internal audits.
• Investigate AMLA alerts/STR/CTR/infractions and report/submit required documents.
• Engage clients to open new accounts and cross-sell services to achieve sales targets.

Skills

Customer service

Sales / cross-selling

Compliance awareness

Education

Bachelor’s degree in Business or service-oriented program

Job description

Philippine Bank of Communications (PBCOM) is seeking a Branch Service Officer who handles teller and vault/ATM operations, account openings, and time deposit transactions in line with policies and procedures. The role emphasizes compliance with audits and contributes to growth through client engagement and cross-selling.

The position requires 3–5 years of branch banking experience, preferably in a supervisory role, and a Bachelor’s degree in Business or a service-oriented program.