Branch Operations & Compliance Lead

CBS China Bank Savings

Metro Manila

Sur place

PHP 240 000 - 420 000

Plein temps

Il y a 2 jours
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Résumé du poste

CBS China Bank Savings in the Philippines is seeking a Branch Service Officer to support the Branch Service Head in day-to-day operations, ensuring compliance with bank policies and internal controls. The role emphasizes accuracy in balancing and servicing customer transactions, especially in the New Accounts section.

Ideal candidates have a background in branch banking, strong customer service, supervisory ability, and willing to be posted in Iba, Zambales.

Qualifications

  • Must be a college graduate of any 4-year course, preferably business course.
  • Must have at least 5 years experience in branch banking operations with exposure on new accounts, tellering and clearing operations.
  • With extensive knowledge in bank policies and procedures for branch operations.
  • Customer service oriented and able to supervise people.
  • Willing to be assigned in Iba, Zambales

Responsabilités

  • Assist the Branch Service Head in day-to-day branch operations and ensure compliance with policies and internal controls.
  • Primarily responsible for clearing operations and end-of-day balancing and callback of transactions.
  • Supervise the New Accounts section, overseeing customer servicing and new account processing.
  • Acts as Control Officer and Unit Compliance Coordinator of the branch to minimize risks.
  • Provide coaching and training to personnel and serve as reliever to the Branch Service Head when needed.

Connaissances

Customer service
Supervision
Coaching and training

Formation

4-year college degree

Description du poste

CBS China Bank Savings in the Philippines is seeking a Branch Service Officer to support the Branch Service Head in day-to-day operations, ensuring compliance with bank policies and internal controls. The role emphasizes accuracy in balancing and servicing customer transactions, especially in the New Accounts section.

Ideal candidates have a background in branch banking, strong customer service, supervisory ability, and willing to be posted in Iba, Zambales.

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