Branch Quality & Compliance Lead

Security Bank Corporation; Makati; On-site; PHP 420,000 - 640,000; Full time

Job summary

Security Bank Corporation invites applications for a Branch Quality Assurance Officer to monitor branches and BBOG units for policy compliance and internal controls. The role involves investigating frauds, coaching staff, and enhancing technical skills to uphold regulatory standards.

The candidate will conduct competency-based interviews, support risk-based branch evaluations, and ensure KYC/AML compliance across branch activities. Strong communication and detail orientation are essential.

Qualifications

• Bachelor’s degree in a relevant field.
• Minimum 3 years of relevant experience in banking or operations.
• Proven knowledge in process improvement and risk controls.
• Familiarity with AMLA rules and Know Your Customer standards.

Responsibilities

• Conduct competency-based interviews for operations roles in branches.
• Coach and mentor branch personnel to enhance technical skills and risk awareness.
• Perform branch evaluations focusing on risk management and AMLA compliance.
• Review branch documents for account opening and KYC compliance.
• Verify remittance movements and CCTV/e-source requests for accuracy.
• Support branch visits and compliance spot-checks to ensure policy adherence.

Skills

Process Improvement

Branch banking operations

Risk appreciation on account opening

Cash management

ATM/DPU services

AMLA Rules and Regulations

Report writing

Communication

Attention to detail

Education

Bachelor's degree

Job description

Security Bank Corporation invites applications for a Branch Quality Assurance Officer to monitor branches and BBOG units for policy compliance and internal controls. The role involves investigating frauds, coaching staff, and enhancing technical skills to uphold regulatory standards.

The candidate will conduct competency-based interviews, support risk-based branch evaluations, and ensure KYC/AML compliance across branch activities. Strong communication and detail orientation are essential.