Branch Operations Specialist & Reliever (Risk & Compliance)

Security Bank Corporation; Cagayan de Oro; On-site; PHP 360,000 - 480,000; Full time

Job summary

Security Bank Corporation is seeking a Branch Operations Officer to act as universal operations support across branches in the Las Piñas–Parañaque–Muntinlupa area, providing dependable service and filling temporary vacancies as needed.

This role requires deep knowledge of branch operations, risk management, and customer service mindset, with a focus on accuracy, control, and timely delivery of services to clients.

Qualifications

• Bachelor’s degree is required.
• Minimum of 3 years in branch banking operations.
• Strong knowledge of branch operations and bank policies.

Responsibilities

• Relieve BCM/BSO/CA/Teller to ensure prompt service and compliance.
• Perform spot-checks on CIV, CIV at ATMs, and forms to ensure accuracy and control.
• Monitor day-to-day operations to prevent lapses and maintain policy adherence.

Skills

Risk management

Customer orientation

Interpersonal skills

Selling & negotiation skills

Problem-solving

Education

Bachelor's Degree

Job description

Security Bank Corporation is seeking a Branch Operations Officer to act as universal operations support across branches in the Las Piñas–Parañaque–Muntinlupa area, providing dependable service and filling temporary vacancies as needed.

This role requires deep knowledge of branch operations, risk management, and customer service mindset, with a focus on accuracy, control, and timely delivery of services to clients.