Branch Service Officer Reliever – Operational Support

BDO Unibank; Hinoba-an; On-site; PHP 279,000 - 446,000; Full time

Job summary

BDO Unibank, Inc. seeks a Service Officer reliever to support branches during leaves and staffing gaps in the Negros Occidental area.

The role involves stepping in for the Service Officer, aligning with Area Head and Area Operations Officer on schedules, and ensuring seamless handover of documents. The reliever will be responsible for maintaining branch targets, following bank policies, and reporting incidents.

Qualifications

• Must be willing to serve as Service Officer reliever as needed.
• Ability to coordinate schedules with Area Head and Area Operations Officer.
• Maintain confidentiality of passwords and information.

Responsibilities

• Relieve branches with officers on extended leave or as assigned.
• Coordinate with Area Head on reliever schedule and coverage.
• Take full responsibility for the relived Service Officer’s tasks and branch targets.
• Ensure proper handover of documents and information after relieving duties.
• Report incidents to Area Head/Area Operations Officer/Branch Head.
• Provide recommendations to improve operational efficiency.
• Perform other duties as assigned.

Skills

Customer service

Attention to detail

Communication

Job description

BDO Unibank, Inc. seeks a Service Officer reliever to support branches during leaves and staffing gaps in the Negros Occidental area.

The role involves stepping in for the Service Officer, aligning with Area Head and Area Operations Officer on schedules, and ensuring seamless handover of documents. The reliever will be responsible for maintaining branch targets, following bank policies, and reporting incidents.