Branch Operations Officer - Malaybalay Branch Lite

Bank of Commerce (Philippines); Malaybalay; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Bank of Commerce (Philippines) is seeking a Chief Control Steward for its branch to oversee operations, ensure strict adherence to internal and regulatory policies, and uphold the bank's code of ethics. The role focuses on accurate execution, supervision of staff, and safeguarding against losses or penalties.

The position requires coordinating with the Branch Manager to organize duties, maintain efficient service delivery, and improve overall control practices across branch transactions.

Qualifications

• Experience enforcing internal and regulatory policies with accuracy and timeliness.
• Contributes to audit performance by enforcing internal control measures in processing transactions.

Responsibilities

• In-charge of execution, supervision and management of operational flow in the branch.
• Ensure adherence to policies, procedures and code of ethics to avoid losses or penalties.
• Coordinate with the Branch Manager to plan, organize and supervise staff duties and responsibilities.

Skills

Regulatory compliance

Operational oversight

Customer service

Team coordination

Job description

Act as a Chief Control Steward of the Branch, in-charge of the overall execution, supervision and management of operational flow and efficient service delivery in the branch of assignment, either temporary or on permanent basis, with emphasis in the observance and compliance of regulations whether internal or external, bank policies, procedures and the code of ethics.

Job Description:

• Ensures the avoidance of monetary losses and/or penalties by imposing strict adherence to internal and regulatory policies, procedures and control mechanisms, with utmost accuracy and timeliness
• Contributes to the Branch's average Audit rating/performance by strictly imposing adherence to the internal control measures and practices in processing all branch transactions and in performing all functions
• Contributes to the Branch's goal of maximum customer retention by ensuring competent and efficient servicing of the branch's customers' transactions
• In close coordination with the Branch Manager, properly plans, organizes, controls, and oversees - the functional assignments of all personnel, in accordance with their respective duties, responsibilities, and delegated authorities