Branch Operations Officer - 3 Yrs Experience - Davao

Dempsey Resource Management Inc.; Davao del Sur; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading financial management firm in Davao del Sur is seeking an experienced individual to oversee branch operations. The ideal candidate will possess a Bachelor's degree in Business Administration and proven experience in branch operations. Responsibilities include supervising staff, managing branch resources, and ensuring compliance with regulatory standards. Strong leadership, communication skills, and attention to detail are essential for success in this role. This position may require extended hours based on operational needs.

Qualifications

• Proven experience in branch operations or a similar role.
• Ability to work under pressure and meet deadlines.
• Knowledge of regulatory requirements and compliance.

Responsibilities

• Oversee daily branch operations to ensure efficiency and compliance.
• Supervise and support branch staff in their daily tasks.
• Implement and monitor operational policies and procedures.
• Manage resources including cash, equipment, and supplies.
• Handle customer inquiries and resolve operational issues.

Skills

Leadership and team management skills

Excellent communication and interpersonal abilities

Proficient in MS Office and banking software

Attention to detail and problem-solving skills

Strong organizational and multitasking capabilities

Education

Bachelor's degree in Business Administration or related field

Job description

Requirements

• Bachelor's degree in Business Administration or related field.
• Proven experience in branch operations or similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in MS Office and banking software.
• Ability to work under pressure and meet deadlines.
• Attention to detail and problem-solving skills.
• Knowledge of regulatory requirements and compliance.
• Flexibility to work extended hours if needed.
• Strong organizational and multitasking capabilities.

Responsibilities

• Oversee daily branch operations to ensure efficiency and compliance.
• Supervise and support branch staff in their daily tasks.
• Implement and monitor operational policies and procedures.
• Manage resources including cash, equipment, and supplies.
• Coordinate with other departments to facilitate smooth operations.
• Ensure compliance with regulatory and company standards.
• Handle customer inquiries and resolve operational issues.
• Prepare and analyze operational reports and metrics.
• Train new employees on operational protocols.
• Maintain a safe and secure branch environment.