Area Operations Control Officer

PJ Lhuillier Group of Companies; Philippines; On-site; PHP 480,000 - 600,000; Full time

Job summary

A financial services company in the Philippines is seeking an Area Operations Control Officer to supervise branch operations and ensure adherence to internal controls and compliance. The role involves monitoring service delivery, administering methods to improve operations, and assisting with audit preparations. Candidates should have a business degree and 4-5 years of relevant experience in banking operations. This position is based in Matina, Davao City, promoting operational efficiency and regulatory compliance.

Qualifications

• Minimum of 4-5 years work-related experience required.
• Experience in supervising day-to-day branch operations.
• Ability to implement new processes for optimal services.
• Willing to work in Matina, Davao City.

Responsibilities

• Monitor adherence of branches to internal controls and compliance.
• Administer control methods to improve branch operations.
• Assist branches to rectify operational lapses before audits.
• Assist branches to rectify lapses noted for audits and improve branch performance.
• Act as Risk Coordinator (RC) for assigned branches.

Skills

Knowledge of Bank Operations and Controls

Operational Efficiency Promotion

Compliance Management

Education

Graduate of any Business-related course

Job description

The Area Operations Control Officer primarily acts as branch support for controls and universal branch reliever. She/He is responsible and accountable for supervising the day-to-day branch operations service delivery.

Responsibilities

• Monitors and ensures adherence of Branches to set internal controls, policies and procedures; Compliance of branches to all Regulatory and Reportorial Requirements of the Bank, as well as Service Delivery to the Customers by promoting operational efficiency.
• Administers control methods and mitigating measures to improve branch operational condition and ensure acceptable banking practices for both Internal and External regulators.
• Assist the Department Head in identifying and implementing new processes, and/or implement changes on existing processes to enable optimal services to customers (internal/external).
• Assist branches to rectify the lapses noted in preparation for future audit engagement and be able to improve their branch performances.
• Acts as Risk Coordinator (RC) for assigned branches.

Qualifications

• Graduate of any Business-related course
• At least four to five (4-5) years work related experience
• Knowledge of Bank Operations and Controls
• Willing to work in Matina, Davao City