Branch Operations Leader - Retail Management

MR DIY Philippines; Bacolod; On-site; PHP 400,000 - 600,000; Full time

Job summary

MR DIY Philippines is seeking an experienced Assistant Branch Manager to help oversee daily branch operations, drive sales, and ensure efficient use of resources. You will support the Branch Manager, coach staff, manage inventory, and deliver exceptional customer service to shoppers.

With strong leadership, you will implement store policies, monitor performance, collaborate with marketing on promotions, and prepare reports on branch results.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• Minimum of 5 years of experience in a retail management role.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Customer-oriented with a strong focus on providing exceptional customer service.
• Proven track record of meeting sales targets and driving business growth.
• Knowledge of inventory management and merchandising techniques.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in Microsoft Office and POS systems.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Assist the Branch Manager in developing and implementing strategies to achieve sales targets and increase profitability.
• Oversee the day-to-day operations of the branch, including managing inventory, supervising staff, and ensuring compliance with company policies and procedures.
• Provide excellent customer service by addressing customer inquiries and resolving any issues in a timely and professional manner.
• Train and develop branch staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
• Monitor and analyze sales performance, identify areas for improvement, and implement corrective actions to achieve sales targets.
• Collaborate with the marketing team to plan and execute promotional activities to increase brand awareness and drive sales.

Skills

Leadership

Communication

Customer service

Team development

Inventory management

Staff supervision

Merchandising

Education

Bachelor's degree in Business Administration/Management

Tools

POS systems

Microsoft Office

Job description

MR DIY Philippines is seeking an experienced Assistant Branch Manager to help oversee daily branch operations, drive sales, and ensure efficient use of resources. You will support the Branch Manager, coach staff, manage inventory, and deliver exceptional customer service to shoppers.

With strong leadership, you will implement store policies, monitor performance, collaborate with marketing on promotions, and prepare reports on branch results.