Branch Operations Lead — Flexible Hours & Growth

MR DIY Philippines; Iloilo; On-site; PHP 480,000 - 600,000; Full time

Job summary

MR DIY Philippines is seeking an experienced Assistant Branch Manager to oversee daily branch operations, manage inventory, and lead staff toward achieving sales targets. The role focuses on customer service excellence, cash handling, and compliance with company policies.

The ideal candidate has a bachelor’s degree in business or management and at least 5 years in retail management, with strong leadership, communication, and inventory skills to drive growth.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in a retail management role.
• Strong leadership and management skills, with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Customer-oriented with a strong focus on providing exceptional customer service.
• Proven track record of meeting sales targets and driving business growth.
• Knowledge of inventory management and merchandising techniques.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in Microsoft Office and POS systems.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Assist the Branch Manager in developing and implementing strategies to achieve sales targets and increase profitability.
• Oversee the day-to-day operations of the branch, including managing inventory, supervising staff, and ensuring compliance with company policies and procedures.
• Provide excellent customer service by addressing customer inquiries and resolving any issues in a timely and professional manner.
• Train and develop branch staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
• Monitor and analyze sales performance, identify areas for improvement, and implement corrective actions to achieve sales targets.
• Collaborate with the marketing team to plan and execute promotional activities to increase brand awareness and drive sales.
• Maintain a clean and organized store environment to provide a pleasant shopping experience for customers.
• Assist in conducting regular inventory checks and ensure accurate stock levels are maintained.
• Handle cash management and ensure proper handling of cash transactions in accordance with company policies.
• Assist in preparing reports on branch performance, sales, and inventory levels.

Skills

Leadership

Communication

Customer service

Sales targets

Inventory management

POS systems

Microsoft Office

Flexibility

Team development

Education

Bachelor's degree in Business Administration/Management or related field

Tools

POS systems

Microsoft Office

Job description

MR DIY Philippines is seeking an experienced Assistant Branch Manager to oversee daily branch operations, manage inventory, and lead staff toward achieving sales targets. The role focuses on customer service excellence, cash handling, and compliance with company policies.

The ideal candidate has a bachelor’s degree in business or management and at least 5 years in retail management, with strong leadership, communication, and inventory skills to drive growth.