Branch Operations & Compliance Lead

CBS China Bank Savings; Meycauayan; On-site; PHP 480,000 - 720,000; Full time

Job summary

CBS China Bank Savings in Meycauayan is seeking a Branch Service Officer (BSO) to assist the Branch Service Head in maintaining compliant day-to-day branch operations.

You will oversee clearing operations, end-of-day balancing, and callback of transactions, ensuring books are balanced and updated. The BSO supervises New Accounts services and acts as Control Officer, coordinating compliance and coaching staff as needed.

Qualifications

• Must have college degree of any 4-year course, preferably business
• Must have at least 5 years experience in branch banking operations with exposure on new accounts, tellering and clearing operations
• With extensive knowledge of bank policies and procedures for branch operations
• Customer service oriented and able to supervise people

Responsibilities

• Oversee that branch operations comply with policies, procedures and internal control requirements
• Manage clearing operations, end of day balancing, and callback of transactions
• Supervise New Accounts Section operations including customer servicing and opening processes
• Serve as Control Officer and Unit Compliance Coordinator ensuring low risk operation
• Provide coaching and training to staff and act as reliever to Branch Service Head when needed

Skills

Customer service

Supervise people

Education

4-year college degree

Job description

CBS China Bank Savings in Meycauayan is seeking a Branch Service Officer (BSO) to assist the Branch Service Head in maintaining compliant day-to-day branch operations.

You will oversee clearing operations, end-of-day balancing, and callback of transactions, ensuring books are balanced and updated. The BSO supervises New Accounts services and acts as Control Officer, coordinating compliance and coaching staff as needed.