Branch Operations & Compliance Lead

CBS China Bank Savings; Hagonoy; On-site; PHP 300,000 - 420,000; Full time

Job summary

CBS China Bank Savings is seeking a Branch Service Officer to support the Branch Service Head in ensuring daily branch operations conform to bank policies and internal controls. The role emphasizes accuracy in clearing, end-of-day balancing, and maintaining proper books.

The BSO will supervise the New Accounts Section, oversee customer servicing, and manage new account processing at the counter. Willingness to be assigned in Iba, Zambales, on-site.

Qualifications

• Must be a college graduate of any 4-year course, preferably business course.
• Must have at least 5 years experience in branch banking operations with exposure on new accounts, tellering and clearing operations.
• With extensive knowledge in bank policies and procedures for branch operations.
• Customer service oriented and able to supervise people.
• Willing to be assigned in Iba, Zambales.

Responsibilities

• Assist the Branch Service Head in ensuring that day-to-day branch operations comply with bank policies, procedures and internal controls.
• Oversee clearing operations and end-of-day balancing and callback of transactions; ensure books of accounts are balanced, updated and maintained.
• Supervise New Accounts Section, including customer servicing and processing of new accounts and other services at the New Accounts counter.
• Act as Control Officer and Unit Compliance Coordinator to implement effective and low-risk operations.
• Coach and train branch personnel to ensure continuity of business operations and provide reliever support when needed.

Skills

Customer service

Supervision

Banking operations

New accounts

Tellering

Clearing

Education

College degree (4-year)

Preferably business

Job description

CBS China Bank Savings is seeking a Branch Service Officer to support the Branch Service Head in ensuring daily branch operations conform to bank policies and internal controls. The role emphasizes accuracy in clearing, end-of-day balancing, and maintaining proper books.

The BSO will supervise the New Accounts Section, oversee customer servicing, and manage new account processing at the counter. Willingness to be assigned in Iba, Zambales, on-site.