Branch Manager - Biñan

Maybank; Biñan; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Maybank is seeking a Branch Manager in the Philippines to lead daily operations and drive sales at a designated branch. You will oversee service quality, staff supervision, and customer interactions to ensure branch profitability.

The role emphasizes developing marketing strategies, streamlining processes, and maintaining high customer satisfaction while upholding bank policies and standards.

Qualifications

• Graduate of a 4-year course, preferably in banking and finance, marketing, management or equivalent.
• At least 5 years of experience as a Branch Manager in banking industry.

Responsibilities

• Manage the overall operations, sales and supervision of the branch.
• Develop and implement marketing plans to generate funds and income for profitability.
• Ensure transactions are processed in accordance with bank SOPs and SLAs.
• Maintain customer satisfaction without compromising the bank's interests.

Skills

Leadership

Branch operations

Customer service

Sales & marketing

Financial acumen

Education

Bachelor's degree in banking and finance

Tools

Banking software

Job description

The Branch Manager is responsible for the overall management, sales and supervision of a particular branch in terms of operations and customer service

Your Impact

• Ensure target niche is properly identified and saturated to get a decent share of the target market
• Ensure marketing plans and strategies are in place and are doable, to be able to generate required volume of funds and other income that would make the branch profitable
• Ensure transactions are processed in accordance to the service level standard and operating procedures of the Bank.
• To maintain and uphold customer satisfaction without sacrificing the interest of the Bank

Your Profile

• Graduate of a 4-year course, preferably in banking and finance, marketing, management or equivalent.
• At least 5 years of experience as a Branch Manager in banking industry.