Branch Manager (Ayala The Link)

VBP DERMATOLOGY INSTITUTE INC.; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

VBP Dermatology Institute Inc. is seeking a Branch Manager to lead our Makati clinic. You will drive monthly sales targets, manage operating expenses and stock, and ensure patient-centric reporting and service quality.

The role requires a background in business management with sales knowledge and at least 3 years in a clinic setup as a Skin Specialist, with strong leadership and budget skills.

Qualifications

• Bachelor's degree in Business Management or related field with sales knowledge.
• Minimum of 3 years of experience in a clinic setup as a Skin Specialist.
• Strong leadership, budgeting, and reporting capabilities.

Responsibilities

• Oversee monthly sales targets for the branch and ensure attainment.
• Monitor operating expenses and keep them within budget.
• Manage branch budget and stock availability; coordinate stock delivery and inventory.
• Prepare and submit reports on new and total patient counts, patient spending capacity, and satisfaction surveys.
• Conduct regular staff and consultant alignment meetings; lead quarterly reviews.
• Perform staff evaluations and oversee branch manpower planning.
• Coordinate training needs for RH and nurses each quarter.
• Ensure compliance with government policies and mall guidelines.

Skills

Sales

Branch management

Budgeting

Reporting

Education

Bachelor's degree in Business Management

Job description

Duties and Responsibilities:

• Overall in charge of the branch's monthly sales target

• Utilize operating expense NMT

• Monitors Branch's budget and stock availability

• Achieve stock return NMT (retail products)

• Achieve stock return NMT (High-end products)

• Creates report on new patient count per year

• Creates report on total patient count per year

• Creates report on patient spending capacity per month

• Creates report on patient satisfaction survey rate per month

• Conducts employee evaluation

• Make stock requests twice a month

• Stock delivery and inventory management

• Business compliance, govt mandatory mall policy and guidelines

• Conducts monthly alignment meetings with consultants and resident doctors

• Conducts weekly alignment meetings with the branch's staff

• GAP analysis for not hitting the target

• Monthly competitive reports, service promos, price surveys, etc.

• Consolidate and submit quarterly reviews on sales and marketing activities

• Consolidate and submit monthly competitors' reports on services and products

• Consolidate and recommend RH and nurse training per quarter

• Average competency rating of at least

• In charge of patient satisfaction

• Overall in charge of the branch manpower availability

Qualifications:

• Graduate with a Bachelor's degree in Business Management and/or any related course but knowledgeable in Sales

• At least three (3) years of experience in clinic set-up as a Skin Specialist