Branch Manager (Aesthetic Clinic)

idara aesthetic; Philippines; On-site; PHP 450,000 - 650,000; Full time

Job summary

idara aesthetic is seeking an Operations Manager to oversee daily clinic operations, develop strategic plans, and monitor branch performance in the Philippines. You will coordinate promotions, inventory, and logistics while ensuring compliance with policies and quality standards.

The role requires a track record in sales and operations, and willingness to train in Timog, Quezon City for 1 month. Join a team focused on efficiency, profitability, and excellent client service.

Qualifications

• Experience in running clinic operations or similar business environments.
• Proven ability to drive sales while maintaining service quality.
• Strong understanding of KPI tracking, budgeting, and reporting.

Responsibilities

• Oversee daily clinic operations to ensure smooth, efficient, and cost-effective business processes.
• Develop and implement operational strategies, policies, and process improvements.
• Monitor branch performance, sales, KPIs, budgets, and operational reports.
• Ensure compliance with company policies, legal requirements, and quality standards.
• Upsell products and services to meet the branch quota.
• Coordinate with different departments to support promotions, inventory, procurement, and logistics.
• Manage customer service operations and resolve escalated concerns to enhance client satisfaction.
• Supervise and evaluate operations staff while promoting productivity and teamwork.
• Build and maintain relationships with vendors, partners, and customers.
• Analyze business performance and recommend improvements to increase efficiency and profitability.

Skills

Ops management

Sales targets

Vendor relations

Team leadership

Process improvement

Job description

About the role

Oversee daily clinic operations to ensure smooth, efficient, and cost-effective business processes. Develop and implement operational strategies, policies, and process improvements while monitoring branch performance, sales, KPIs, budgets, and operational reports.

Key responsibilities

• Oversee daily clinic operations to ensure smooth, efficient, and cost-effective business processes
• Develop and implement operational strategies, policies, and process improvements
• Monitor branch performance, sales, KPIs, budgets, and operational reports
• Ensure compliance with company policies, legal requirements, and quality standards
• Upsell products and services to meet the branch quota
• Coordinate with different departments to support promotions, inventory, procurement, and logistics
• Manage customer service operations and resolve escalated concerns to enhance client satisfaction
• Supervise and evaluate operations staff while promoting productivity and teamwork
• Build and maintain relationships with vendors, partners, and customers
• Analyze business performance and recommend improvements to increase efficiency and profitability

About you

• 1-3 years of sales experience (preferably with aesthetic clinic experience)
• Knowledgeable in organizational effectiveness and operations management
• Strong background in sales and drive to meet sales targets
• Amenable to train in Timog, Quezon City for 1 month