Branch Lead & Guest Experience Champion

Zark's Food Ventures Corp.; Manila; On-site; PHP 446,000 - 781,000; Full time

Job summary

Zark's Food Ventures Corp. is seeking a Branch Manager in Manila to lead daily branch operations and drive sales with a strong customer focus. You will oversee service delivery, maintain kitchen standards, and coordinate staff schedules and inventories to ensure smooth guest experiences.

Requirements include a college degree in Business or Hospitality and at least 2 years’ branch experience, plus proficiency in POS systems and P&L analysis. Join a dynamic team and contribute to branch success.

Qualifications

• Candidate must be a college graduate of any Business and Hospitality course or equivalent.
• At least two (2) years of experience in handling one branch/ establishment.
• Adept in the preparation of duty and time schedule of personnel.
• Able to conduct proper and accurate inventories.
• Knowledgeable in POS and computer-generated reporting.
• Has analytical knowledge based on profits and losses report.

Responsibilities

• Acts as the leader of the branch and responsible for the attainment of overall branch targets and sales.
• Ensures that department goals are communicated, understood, and implemented in the branch.
• Ensures proper kitchen standards are followed.
• Manages the day-to-day activities of the staff and personnel and the overall operations for the efficient and timely delivery of services.
• Maintains effective control, supervision, and high service standards by coordinating tasks and work and ensuring that staff have the necessary resources to effectively perform their jobs.
• Ensures maximum satisfaction from the guests and handles complaints.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Forecasts proper orders and maintains the sanitary conditions of the kitchen.

Skills

Customer-centric

Leadership

Staff management

Inventory control

POS reporting

Analytical skills

Time management

Communication

Education

College graduate in Business or Hospitality

Tools

POS system

Job description

Zark's Food Ventures Corp. is seeking a Branch Manager in Manila to lead daily branch operations and drive sales with a strong customer focus. You will oversee service delivery, maintain kitchen standards, and coordinate staff schedules and inventories to ensure smooth guest experiences.

Requirements include a college degree in Business or Hospitality and at least 2 years’ branch experience, plus proficiency in POS systems and P&L analysis. Join a dynamic team and contribute to branch success.