BPO Training Specialist (Onsite – Makati)

V-Call Center Link Inc.; Philippines; On-site; PHP 250,000 - 420,000; Full time

Job summary

V-Call Center Link Inc. in Makati is seeking an on-site Training Specialist to develop and deliver training programs for new and existing staff. With 1–3 years of experience in a BPO environment, you will design materials and facilitate sessions for both voice and non-voice processes.

This full-time role requires a bachelor’s degree and hands-on coaching to boost performance and retention. You will collaborate with HR and operations to ensure engaging training that translates into measurable

Qualifications

• At least 2 years of experience as a trainer in a BPO setting.
• Experience handling voice and non-voice training.

Responsibilities

• Assist in the development and delivery of training programs for new and existing employees.
• Facilitate training sessions and workshops, ensuring engagement and information retention.

Skills

BPO trainer

Education

Bachelor's degree

Job description

V-Call Center Link Inc. in Makati is seeking an on-site Training Specialist to develop and deliver training programs for new and existing staff. With 1–3 years of experience in a BPO environment, you will design materials and facilitate sessions for both voice and non-voice processes.

This full-time role requires a bachelor’s degree and hands-on coaching to boost performance and retention. You will collaborate with HR and operations to ensure engaging training that translates into measurable