BPO Outbound Sales

Smoothmoves Inc.; Philippines; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Competitive salary

Career development

Training programme

Health benefits

Supportive environment

Recognition rewards

Professional development

Job summary

Smoothmoves Inc. in Quezon City is seeking a dynamic BPO Outbound Sales professional for a full-time role aimed at driving revenue growth through proactive outbound activities. You will initiate contact, present solutions, and build client relationships in a fast-paced BPO environment.

The position requires 2 years in outbound sales or related roles, with strong communication and CRM skills. Competitive compensation with incentives, and opportunities for career development are provided.

Qualifications

• Must be College Graduate or vocational or business-related qualification is preferred
• Proven 2 years experience in outbound sales, telemarketing, or customer service roles, preferably in a BPO environment
• Strong communication and interpersonal skills with the ability to engage effectively with diverse customers
• Excellent verbal skills with a clear and professional speaking voice
• Results-oriented mindset with a demonstrated ability to meet and exceed sales targets
• Proficiency in using CRM systems and other sales tracking software
• Ability to handle rejection gracefully and maintain motivation in a targets-driven environment
• Active listening skills and the ability to understand customer needs quickly
• Willingness to work flexible hours, including potential shift work as required by business operations
• Problem-solving capabilities and the ability to think on your feet during customer interactions

Responsibilities

• Make outbound calls to potential customers using provided scripts and sales techniques to generate new business opportunities
• Present and promote products or services in a persuasive and professional manner to prospective clients
• Identify customer needs and provide tailored solutions that align with their requirements
• Maintain accurate records of all outbound calls, customer interactions, and sales activities in the company's CRM system
• Meet or exceed daily, weekly and monthly sales targets and performance metrics
• Handle customer objections professionally and employ effective techniques to overcome sales barriers
• Follow all company policies, scripts and quality guidelines to ensure consistent service delivery
• Collaborate with team members and managers to share best practices and improve overall team performance
• Provide feedback on customer responses and market trends to support continuous improvement initiatives

Skills

Outbound sales

Telemarketing

Customer service

CRM usage

Education

College degree preferred

Vocational qualification

Tools

CRM systems

Sales tracking software

Job description

About the role
We are seeking a dynamic and results-driven BPO Outbound Sales professional to join our team in Quezon City, Metro Manila. This is a full-time position that plays a crucial role in driving revenue growth through proactive outbound sales activities. As an Outbound Sales professional, you will be at the forefront of our customer acquisition strategy, directly contributing to the company's expansion and success. This role offers an excellent opportunity to develop your sales expertise within a fast-paced business process outsourcing environment.

Key responsibilities

• Make outbound calls to potential customers using provided scripts and sales techniques to generate new business opportunities

• Present and promote products or services in a persuasive and professional manner to prospective clients

• Identify customer needs and provide tailored solutions that align with their requirements

• Maintain accurate records of all outbound calls, customer interactions, and sales activities in the company's customer relationship management (CRM) system

• Meet or exceed daily, weekly and monthly sales targets and performance metrics

• Handle customer objections professionally and employ effective techniques to overcome sales barriers

• Follow all company policies, scripts and quality guidelines to ensure consistent service delivery

• Collaborate with team members and managers to share best practices and improve overall team performance

• Provide feedback on customer responses and market trends to support continuous improvement initiatives

What we're looking for

• Must be College Graduate or vocational or business-related qualification is preferred

• Proven 2 years experience in outbound sales, telemarketing, or customer service roles, preferably in a BPO environment

• Strong communication and interpersonal skills with the ability to engage effectively with diverse customers

• Excellent verbal skills with a clear and professional speaking voice

• Results-oriented mindset with a demonstrated ability to meet and exceed sales targets

• Proficiency in using CRM systems and other sales tracking software

• Ability to handle rejection gracefully and maintain motivation in a targets-driven environment

• Active listening skills and the ability to understand customer needs quickly

• Willingness to work flexible hours, including potential shift work as required by business operations

• Problem-solving capabilities and the ability to think on your feet during customer interactions

What we offer

• Competitive salary package with performance-based incentives and bonuses

• Career development opportunities with potential for advancement within our growing organisation

• Comprehensive training programme to equip you with the latest sales techniques and product knowledge

• Health and wellness benefits to support your overall well-being

• Supportive and collaborative work environment with experienced mentors

• Recognition and rewards for outstanding sales performance and achievements

• Access to professional development resources and training programmes