Onsite Community Care Advocate & Solutions Specialist

Metacom Careers; Quezon City; On-site; PHP 246,000 - 335,000; Full time

Job summary

Metacom Careers in the Philippines is seeking college graduates for customer care roles supporting community services. The position requires 6 months BPO experience or equivalent, with strong English communication and problem-solving abilities.

Candidates must be willing to work in shifting schedules and an onsite environment. You will handle inquiries, assist members with service requests, and document interactions while maintaining empathy and accuracy.

Qualifications

• 6 months BPO experience or equivalent.
• Strong English communication abilities.
• Problem solving and empathy in handling inquiries.
• Willingness to work in shifting schedules and onsite environment.

Responsibilities

• Handle inquiries from members.
• Assist members with service requests.
• Document interactions accurately.
• Maintain empathy and high quality service.

Skills

English communication

Problem solving

Education

College graduate

Job description

Metacom Careers in the Philippines is seeking college graduates for customer care roles supporting community services. The position requires 6 months BPO experience or equivalent, with strong English communication and problem-solving abilities.

Candidates must be willing to work in shifting schedules and an onsite environment. You will handle inquiries, assist members with service requests, and document interactions while maintaining empathy and accuracy.