BP SERVICE ADVISOR/SERVICE ADVISOR - HONDA CARS PASIG

YUME MOTORS CORPORATION; Pasig; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Mandatory Benefits

Accident Insurance

Life Insurance

Free Health Insurance

Dental Insurance

Incentive

Emergency Leave, Sick Leave & Vacation

Job summary

YUME MOTORS CORPORATION in Pasig is seeking a BP Service Advisor to greet arriving vehicles, discuss customer concerns, and advise on body and paint issues. You will conduct vehicle checklists and pre-diagnosis, preparing repair orders and tracking progress, then handing the vehicle back with a clear update to the customer.

The role requires a mechanical engineering background, at least 2 years’ related experience, strong customer service and communication skills, and proficiency in Microsoft

Qualifications

• Candidate must possess at least bachelor’s degree in Engineering (Mechanical) or Automotive Technology.
• At least 2 years’ work experience in the related field.
• Excellent customer service, interpersonal, and communication skills.
• Knowledge in car repair and maintenance practices.
• Must have a valid driver’s license and be able to drive.
• Proficient in Microsoft Word, PowerPoint, and Excel.

Responsibilities

• Receive customer vehicles and provide consultation on vehicle concerns.
• Interact with customers and upsell Aftersales products and services.
• Conduct vehicle checklists and pre-diagnosis.
• Prepare repair orders and track their status.
• Provide customers with updates and handover vehicles.

Skills

Customer Service

Interpersonal Skills

Communication

Driving

MS Office

Car Maintenance

Upselling

Education

Bachelor’s degree in Engineering (Mechanical) or Automotive Technology

Job description

YUME MOTORS CORPORATION

BP SERVICE ADVISOR/SERVICE ADVISOR

Job Description

The Service Advisor is mainly responsible in receiving customer vehicles, performs customer consultation on vehicle concerns, including body and paint concerns. Performs inter-active reception and upsell Aftersales products and services, conducts vehicle checklist and pre-diagnosis. Prepares repair order and tracks its status. Provides customer update and performs vehicle handover to customers.

Qualification:

• Candidate must possess at least bachelor’s degree/Post Graduate Diploma/Professional Degree in Engineering (Mechanical) or Automotive Technology.

• At least 2 years’ work experience in the related field is required for this position

• Excellent customer service, interpersonal, and communication skills.

• Required skills(s): Customer Focus, Maintenance Practices, Knowledge in Car Repair.

• Ability to communicate well

• Computer literate and knowledgeable in Microsoft Applications; Word, Ppt and Excel.

• Knows how to drive, must have a valid driver's license

We Offer:

• Mandatory Benefits

• Accident Insurance

• Employees and Dependents

• Life Insurance

• Free Health Insurance

• Dependents

• Dental Insurance

• Employees and Dependents

• Incentive

• Emergency Leave, Sick Leave & Vacation Leave