Booking & Customer Care Specialist

WebBeds; Metro Manila; Presencial; PHP 223 000 - 357 000; Tempo integral

Resumo da oferta

WebBeds is seeking a Customer Service Associate to be the frontline contact for hotel and supplier queries, ensuring bookings are confirmed, issues resolved, and customers receive the level of service WebBeds is known for.

You will handle enquiries via phone and email, liaise with Sales, Product, and suppliers to close out issues efficiently, and play an active role in converting and retaining business through consistently high-quality service.

Descrição da oferta de emprego

WebBeds is seeking a Customer Service Associate to be the frontline contact for hotel and supplier queries, ensuring bookings are confirmed, issues resolved, and customers receive the level of service WebBeds is known for.

You will handle enquiries via phone and email, liaise with Sales, Product, and suppliers to close out issues efficiently, and play an active role in converting and retaining business through consistently high-quality service.