Bilingual Customer Service & Booking Specialist
WebBeds
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Job summary
WebBeds is seeking a Customer Service Associate to be the frontline contact for hotel and supplier queries, ensuring bookings are confirmed, issues resolved, and customers receive the level of service WebBeds is known for.
You will handle enquiries via phone and email, liaise with Sales, Product, and suppliers to close out issues efficiently, and play an active role in converting and retaining business through consistently high-quality service.
Job description
WebBeds is seeking a Customer Service Associate to be the frontline contact for hotel and supplier queries, ensuring bookings are confirmed, issues resolved, and customers receive the level of service WebBeds is known for.
You will handle enquiries via phone and email, liaise with Sales, Product, and suppliers to close out issues efficiently, and play an active role in converting and retaining business through consistently high-quality service.
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