Global Billing & Collections Specialist

Virtua Solutions Outsourcing; Taguig; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading outsourcing company in Taguig is seeking a detail-oriented Billing Specialist to manage customer billing accounts and ensure timely collections. The ideal candidate will have at least 2 years of experience in billing or collections and strong organizational skills. Proficiency in Salesforce (SFDC) and a collaborative spirit are essential. This full-time role offers the opportunity to work in a focused, process-driven team.

Qualifications

• At least 2 years of experience in billing, collections, or finance-related roles.
• Comfortable using Salesforce (SFDC) and vendor portals.
• Strong organizational skills and attention to detail.
• Clear and professional communication skills for interacting with customers and teams.

Responsibilities

• Onboard customers by reviewing documents, entering accurate data, and setting up billing accounts.
• Collect past-due payments, following escalation steps for positive customer relationships.
• Use Salesforce (SFDC) and vendor portals to track payments and resolve discrepancies.
• Collaborate with finance, sales, and customer service teams to resolve billing disputes.
• Keep billing records accurate and organized for audits and compliance.
• Suggest improvements for billing and collections processes.

Tools

Salesforce (SFDC)

Ariba

NetSuite

Job description

A leading outsourcing company in Taguig is seeking a detail-oriented Billing Specialist to manage customer billing accounts and ensure timely collections. The ideal candidate will have at least 2 years of experience in billing or collections and strong organizational skills. Proficiency in Salesforce (SFDC) and a collaborative spirit are essential. This full-time role offers the opportunity to work in a focused, process-driven team.