Billing & Invoicing Analyst — Fast-Paced O2C Focus

SPi Global (now Straive); Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

SPi Global (Straive) is seeking a detail-oriented Billing Specialist to prepare and issue accurate customer invoices on time, reconcile data across Salesforce and NetSuite, and serve as the escalation point for complex billing issues. You will verify pricing, tax, and contract terms, and ensure invoices tie to source data.

You should have 2–4 years in billing or AR, proficiency in Excel, and familiarity with Salesforce and NetSuite.

Qualifications

• 2–4 years of experience in billing, accounts receivable, order-to-cash, or general accounting.
• Exceptional attention to detail and a demonstrated commitment to accuracy — a track record of error-free, high-volume work.
• Proficiency in Microsoft Excel (lookups, pivot tables, basic formulas) for validating and reconciling billing data.
• Experience with Salesforce and NetSuite is a plus.
• Clear written and verbal communication skills and a customer-service mindset.

Responsibilities

• Prepare and issue accurate customer invoices on time, meeting all internal SLAs and close deadlines.
• Validate invoices before release — confirming pricing, quantities, term dates, tax, and contract terms.
• Reconcile billing data across Salesforce and NetSuite Sales Orders to ensure invoices tie out to source data.
• Systematically verify completeness and accuracy of billing data before invoicing, applying checklists and controls to catch discrepancies.
• Monitor the billing queue and aging of un-invoiced Closed Won deals to ensure nothing is missed or delayed.
• Enter manual sales orders if/when synchronization errors are present between Salesforce and NetSuite.
• Track and report on invoice accuracy and on-time delivery metrics, driving continuous improvement.
• Serve as the escalation point for complex billing issues, disputes, and exceptions.
• Analyze billing data to identify trends and process improvement opportunities.
• Address and resolve customer inquiries and disputes related to billing promptly and professionally.

Skills

Attention to detail

Time management

Strong communication

Analytical thinking

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

Microsoft Excel

Salesforce

NetSuite

Job description

SPi Global (Straive) is seeking a detail-oriented Billing Specialist to prepare and issue accurate customer invoices on time, reconcile data across Salesforce and NetSuite, and serve as the escalation point for complex billing issues. You will verify pricing, tax, and contract terms, and ensure invoices tie to source data.

You should have 2–4 years in billing or AR, proficiency in Excel, and familiarity with Salesforce and NetSuite.