OTC Billing Analyst - Precision Invoicing & Data Integrity

Straive; Philippines; On-site; PHP 400,000 - 700,000; Full time

Job summary

Straive in the Philippines is seeking an Order-to-Cash Support specialist to prepare and issue accurate customer invoices on time, validate pricing, quantities, term dates, tax, and contract terms, and reconcile billing data across Salesforce and NetSuite.

You will monitor the billing queue, address inquiries and disputes, support month-end close, and assist with OTC-related tasks and ad hoc projects to ensure efficient, compliant invoicing.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 2-4 years of experience in billing, accounts receivable, order-to-cash, or general accounting.
• Exceptional attention to detail and a track record of accuracy in high-volume work.
• Proficiency in Excel (lookups, pivot tables, basic formulas) for validating and reconciling billing data.
• Experience with Salesforce and NetSuite is a plus.
• Analytical and problem-solving skills to resolve discrepancies at root cause.
• Clear written and verbal communication with a customer-service mindset.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Prepare and issue accurate customer invoices on time and meet SLAs.
• Validate invoices before release—pricing, quantities, term dates, tax, and terms.
• Reconcile billing data across Salesforce and NetSuite to ensure invoices tie out.
• Verify completeness and accuracy of billing data before invoicing.
• Monitor the billing queue and aging of un-invoiced deals; escalate blockers.
• Enter manual sales orders when sync errors occur; keep invoicing flowing.
• Track invoice accuracy and on-time delivery metrics; drive improvements.
• Support M&A invoice and billing activities.

Skills

Attention to detail

Billing

Analytical skills

Communication skills

Multi-tasking

Problem solving

Time management

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

Salesforce

NetSuite

Microsoft Excel

Job description

Straive in the Philippines is seeking an Order-to-Cash Support specialist to prepare and issue accurate customer invoices on time, validate pricing, quantities, term dates, tax, and contract terms, and reconcile billing data across Salesforce and NetSuite.

You will monitor the billing queue, address inquiries and disputes, support month-end close, and assist with OTC-related tasks and ad hoc projects to ensure efficient, compliant invoicing.