Billing & Contracts Ops Manager (Night Shift)

Canon Business Process Services Philippines Inc.; Metro Manila; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

Canon Business Process Services Philippines Inc. is seeking a detail-oriented Manager to oversee Contracts Administration and Billing operations, ensuring timely and accurate processing of contracts and related billing.

You will lead a Ph-based service delivery team and manage relationships with US-based business partners, delivering exceptional service. Strong leadership, communication, and analytical skills are essential for success in this role.

Qualifications

• Minimum of 5 years in People - management role.
• Can work in a Night-Shift schedule.
• Excellent communication and interpersonal skills.
• Strong leadership and problem-solving abilities.
• Proficiency in Microsoft Office, especially Excel.
• Attention to detail and commitment to accuracy.
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills

Responsibilities

• Oversee a Billing Representatives team and provide mentorship.
• Ensure timely delivery of contracts administration and billing services.
• Coordinate with departments to ensure billing accuracy.
• Review processes and recommend improvements.
• Address customer concerns related to contracts and billing.
• Prepare and present reports for clients and management.
• Audit operations to identify enhancements and mitigate risk.
• Develop training programs to enhance team capabilities and compliance.
• Monitor day-to-day activities through reports and business requirements.

Skills

People management

Leadership

Communication

Problem solving

Microsoft Excel

Tools

Microsoft Excel

Job description

Canon Business Process Services Philippines Inc. is seeking a detail-oriented Manager to oversee Contracts Administration and Billing operations, ensuring timely and accurate processing of contracts and related billing.

You will lead a Ph-based service delivery team and manage relationships with US-based business partners, delivering exceptional service. Strong leadership, communication, and analytical skills are essential for success in this role.