BILLING & COLLECTION SUPERVISOR

Inkrite Ink Refilling Station; Quezon City; On-site; PHP 360,000 - 480,000; Full time

Job summary

Inkrite Ink Refilling Station is seeking a Billing & Collection Supervisor to oversee the Billing and Collection Teams, ensuring accurate invoicing and timely collections.

The role emphasizes client coordination, regular reporting, and adherence to company policies, with strong emphasis on communication and reliability. Candidates should have a background in accounting/finance and supervisory experience, and be proficient in MS Office.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Experience in Billing, Accounts Receivable, and Collection.
• Supervisory or team-lead experience preferred.
• Good communication and interpersonal skills.
• Comfortable meeting with clients.
• Proficient in Microsoft Excel and MS Office.

Responsibilities

• Supervise and monitor daily activities of the Billing and Collection Teams.
• Assign tasks, monitor performance, and provide guidance.
• Oversee preparation and release of invoices and billing statements.
• Monitor pending/unprocessed billings and ensure records are accurate.
• Manage collections, follow-ups on overdue accounts, and escalation when needed.
• Attend meetings with clients to discuss balances, discrepancies, and payment arrangements.
• Prepare regular billing and collection reports and monitor performance.

Skills

Communication skills

Interpersonal skills

Organizational skills

Problem-solving

Billing knowledge

Accounts Receivable

Team leadership

Client coordination

Experience in Billing/AR/Collections

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

Excel

Microsoft Office

Job description

Position Overview

We are looking for a responsible and organized Billing & Collection Supervisor who will oversee two teams:

• Billing Team
• Collection Team

Key Responsibilities

TEAM SUPERVISION

• Supervise and monitor the daily activities of the Billing and Collection Teams.
• Assign tasks and monitor team performance.
• Provide guidance and support to team members.
• Ensure compliance with company policies and procedures.

BILLING

• Oversee the preparation and release of invoices and billing statements.
• Monitor pending and unprocessed billings.
• Ensure billing records are accurate and updated.
• Coordinate with other departments regarding billing concerns.

COLLECTION

• Monitor outstanding accounts and collection status.
• Oversee follow-ups on overdue accounts and payments.
• Review collection reports and payment records.
• Escalate long-overdue accounts and concerns to Management.

CLIENT COORDINATION

• Attend and conduct meetings with clients regarding billing and collection concerns.
• Discuss outstanding balances, billing discrepancies, payment status, and payment arrangements.
• Coordinate with clients and internal departments to resolve account concerns.
• Maintain professional relationships with clients.

REPORTS & MONITORING

• Prepare regular billing and collection reports.
• Monitor team productivity and collection performance.
• Identify issues and recommend appropriate actions.
• Ensure proper documentation and filing of records.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Experience in Billing, Accounts Receivable, Collection, or related functions.
• Supervisory or team-lead experience is preferred.
• Good communication and interpersonal skills.
• Comfortable communicating and meeting with clients.
• Good organizational and problem-solving skills.
• Proficient in Microsoft Office, especially Excel.
• Responsible, detail-oriented, and reliable.