Billing Assistant

Hammerjack Pty Ltd

Philippines

On-site

PHP 400,000 - 700,000

Full time

2 days ago

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Benefits offered by this job

HMO coverage for you and your family

Kick-Off Parties with major giveaways

Complimentary breakfast weekly

Team activities for collaboration and

Professional development opportunities

Job summary

Acquire Intelligence is seeking a Billing Specialist to support our global outsourcing billing operations. You will ensure accurate bill narrations, comply with client SLAs, and manage pre-bills and WIP while optimizing cash flow.

Collaboration with partners and lawyers is essential to minimize write-offs and maintain documentation in FileSite. Ideal candidates bring experience in legal or professional services billing, strong Excel skills, and a proactive mindset to continuously improve

Qualifications

Billing management experience in the legal sector or professional services
Aderant and eBilling familiarity preferred but not required
Analytical, detail-oriented, strong communication and project management skills
Proficient MS Excel usage and data handling

Responsibilities

Ensure clarity and compliance in bill narrations for eBilling systems
Perform compliance checks based on client SLAs
Develop expertise in the Firm's billing systems through training
Manage emails by sending bills and pre-bills to clients and billing lawyers
Collaborate with partners to flag and address write-offs
Coordinate with fee-earners to gather and process pre-bills and monitor WIP
Prepare and analyze WIP reports for billing per SLAs and share findings with lawyers
Handle bill reversals and communicate billing plans to lawyers
Process billing including disbursements and rate alignment with client agreements
Contribute to Firm projects and ensure billing documentation is saved in FileSite

Skills

Billing management

MS Excel

Attention to detail

Communication skills

Analytical ability

Legal billing knowledge

Tools

Aderant

eBilling systems

FileSite

Job description

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

At Acquire Intelligence, our mission is to help businesses work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you're passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career — Join us today and be part of a team where your work makes an impact!

WHY JOIN THE A-TEAM

HMO coverage for you and your family
Yearly Kick-Off Parties with major giveaways
Enjoy complimentary breakfast every week to start your day right
Engage with your team through various activities designed to foster collaboration and fun
Access professional development opportunities to enhance your career growth

A SNAPSHOT OF YOUR ROLE

As a Billing Specialist, you play a crucial role within our billing operations to achieve industry-leading standards. Your responsibilities are pivotal in ensuring smooth billing processes that consistently meet client agreements and contribute to overall operational efficiency. You'll execute a best in class billing process aimed at minimizing work in progress (WIP) and reversals, enhancing cash flow, and maintaining strict compliance with client agreements. Collaboration within the team is key, fostering a culture of shared success. Additionally, you'll bring a continuous improvement mindset to your role, constantly refining processes to optimize efficiency.

You Will

Ensure clarity and compliance in bill narrations for eBilling systems
Conduct compliance checks based on client SLAs
Develop expertise in the Firm's billing systems through training and experimentation
Manage email communications by sending bills and pre-bills to clients and billing lawyers
Collaborate with partners to flag and address write-offs
Coordinate with fee-earners to gather and process pre-bills and manage work in progress (WIP)
Prepare and analyze WIP reports for billing according to SLAs, communicating findings to lawyers
Handle bill reversals and communicate billing plans to lawyers
Process billing accurately by adding disbursements to final bills and ensuring rates align with client agreements
Contribute to Firm projects as needed and ensure accurate billing documentation is saved in FileSite

a Bit About You

You are someone who believes in the strength of good relationships. You are flexible, driven, and passionate about internal service delivery. You thrive in a fast-paced environment and bring excellent multitasking skills and attention to detail.

You Bring

Demonstrated billing management experience gained in the legal sector (preferable) or within the broader professional services sector
Aderant expertise and eBilling experience is preferred but not required
Analytical and detail-oriented
Excellent problem-solving, project management, and communication skills
Sound MS Excel skills
Excellent written and oral communication skills
Strong service orientation
Ability to work independently, take initiative, multi-task and set priorities
Ability to establish and maintain productive and respectful working relationships
Demonstrated commitment to innovation and efficiency

What Success Looks Like