Billing Assistant

Century Properties Management, Inc.; Makati; On-site; PHP 180,000 - 280,000; Full time

Job summary

Century Properties Management, Inc. is seeking a Billing Assistant to support billing and accounts receivable operations for tenants, unit owners, and other clients in Metro Manila.

The role collaborates with Accounting and Finance, Treasury, Cashier, Property Management, and Collection Teams to ensure accurate and timely billing and resolution of account inquiries. The position requires a degree in accounting or related field, with at least one year of billing or AR experience.

Qualifications

• Bachelor’s degree in Accountancy, Accounting Technology, Financial Management, Business Administration, or a related field.
• Fresh graduates may be considered.
• At least one year of billing or accounts receivable experience preferred.
• Experience in property management is an advantage.
• Strong attention to detail and accuracy in handling billing computations, payment records, and account reconciliations.

Responsibilities

• Prepare and generate monthly billing statements for tenants and unit owners.
• Compute and process monthly dues, association dues, rental fees, utilities, parking fees, and other charges.
• Prepare invoices, statements of account, debit memos, credit memos, and other billing documents.
• Review billing computations and supporting documents for accuracy.
• Distribute billing statements promptly and process approved billing adjustments.
• Monitor payments and verify them against bank deposits, payment receipts, and supporting documents.
• Record and post payments accurately in the billing system or accounting records.
• Monitor outstanding balances, overdue accounts, aging receivables, and unapplied payments.
• Prepare daily, weekly, and monthly billing, collection, aging, and outstanding balance reports.
• Maintain and update tenant and unit owner accounts and billing files.
• Reconcile billing records with payment records and accounting reports.
• Investigate and resolve billing discrepancies and maintain complete documentation of adjustments and transactions.
• Assist with monthly closing activities and internal or external audits.
• Respond to inquiries about billing statements, charges, payments, and account balances.
• Explain billing breakdowns clearly and address customer concerns professionally.
• Coordinate with tenants, unit owners, property administrators, and internal departments to resolve account matters.
• Assist with payment reminders and follow-ups for outstanding accounts.
• Maintain the confidentiality and security of financial information.
• Comply with company policies, accounting procedures, and internal controls, and perform other finance-related duties as assigned.

Skills

Organisational skills

Documentation

Communication

Customer service

Education

Bachelor's degree in Accountancy, Accounting Technology, Financial Management, Business Administration, or a related field

Job description

About the role

The Billing Assistant supports the property management company's billing and accounts receivable operations by ensuring accurate and timely billing, payment posting, account reconciliation, and collection monitoring for tenants, unit owners, and other clients. The role also provides professional support to customers and works closely with the Accounting and Finance, Treasury, Cashier, Property Management, and Collection Teams.

Key responsibilities

• Prepare and generate monthly billing statements for tenants and unit owners.
• Compute and process monthly dues, association dues, rental fees, utilities, parking fees, and other property-related charges.
• Prepare invoices, statements of account, debit memos, credit memos, and other billing documents.
• Review billing computations and supporting documents for accuracy.
• Distribute billing statements promptly and process approved billing adjustments.
• Monitor payments and verify them against bank deposits, payment receipts, and supporting documents.
• Record and post payments accurately in the billing system or accounting records.
• Monitor outstanding balances, overdue accounts, unapplied payments, and aging receivables.
• Prepare daily, weekly, and monthly billing, collection, aging, and outstanding balance reports.
• Maintain and update tenant and unit owner accounts and billing files.
• Reconcile billing records with payment records and accounting reports.
• Investigate and resolve billing discrepancies and maintain complete documentation of adjustments and transactions.
• Assist with monthly closing activities and internal or external audits.
• Respond to inquiries about billing statements, charges, payments, and account balances.
• Explain billing breakdowns clearly and address customer concerns professionally.
• Coordinate with tenants, unit owners, property administrators, and internal departments to resolve account matters.
• Assist with payment reminders and follow-ups for outstanding accounts.
• Maintain the confidentiality and security of financial information.
• Comply with company policies, accounting procedures, and internal controls, and perform other finance-related duties as assigned.

What we're looking for

• Bachelor's degree in Accountancy, Accounting Technology, Financial Management, Business Administration, or a related field.
• Fresh graduates may be considered.
• At least one year of experience in billing, accounts receivable, accounting, or administrative work is preferred.
• Experience in property management, real estate, condominium, or subdivision administration is an advantage.
• Strong attention to detail and accuracy in handling billing computations, payment records, and account reconciliations.
• Good organisational, documentation, communication, and customer service skills.
• Ability to manage confidential financial information and coordinate effectively with customers and internal teams.