Billing & AR Specialist

CloudCfo Inc.; Philippines; On-site; PHP 335,000 - 614,000; Full time

Job summary

CloudCFO Inc. is seeking an accounting professional to manage client invoicing, billing, collections, and AR activities. The role involves coordinating with account teams, ensuring VAT compliance, and maintaining accurate billing records.

The candidate will support month-end close, assist with payments for clients and vendors, and help prepare AR aging and collection reports for management review. A background in accounting and familiarity with Philippine tax rules is preferred.

Qualifications

• Bachelor's degree in Accountancy, Finance, or a related field. A CPA license is a plus.
• 1 to 2 years of invoicing, billing, and collections or accounts receivable experience, preferably in an accounting or professional services firm.
• Experience handling client-facing billing and collection activities, including direct coordination with client contacts.
• Experience using QuickBooks Online (QBO) and Xero.
• Proficient in Microsoft Excel and Google Sheets.
• Experience using Notion or similar workflow/project management platforms.
• Working knowledge of Philippine invoicing, VAT, and withholding tax requirements.
• Strong verbal and written communication skills, with confidence in communicating directly with clients.
• Comfortable making outbound calls to clients, particularly for payment and collection follow-ups.
• Assertive, persistent, proactive, and results-oriented, with the ability to consistently follow through on outstanding balances and payment commitments.
• Firm but professional and tactful when handling difficult collection conversations, billing disputes, or payment delays.
• Strong problem-solving and conflict-resolution skills when addressing client concerns and billing discrepancies.
• Strong attention to detail and organization, particularly in maintaining accurate billing, AR, collection, and supporting records.
• Ability to manage multiple tasks, prioritize responsibilities, and meet billing and collection deadlines.
• Ability to coordinate effectively with Operations and other internal teams to resolve issues affecting billing and collections.
• Adherence to legal regulations, ethical guidelines, and corporate policies in all financial dealings
• Keeps up with changing accounting standards, tax regulations, and technologies

Responsibilities

• Prepare and issue client invoices accurately and on time, based on approved engagement terms, billing schedules, and service delivery records.
• Confirm billable services, rates, and adjustments with account owners and delivery teams before invoices are released.
• Prepare credit notes, billing adjustments, and re-invoicing with the proper approvals and supporting documents.
• Ensure every invoice meets BIR invoicing requirements, with correct VAT and withholding tax treatment, including foreign currency invoices where applicable.
• Keep the invoice register and billing files complete, organized, and ready for audit and tax review.
• Prepare and arrange the delivery of hard copies of BIR invoices and other supporting documents to clients or other relevant recipients, as required.
• Coordinate with Operations and relevant internal teams to clarify service delivery information, resolve billing discrepancies, and ensure invoices are issued correctly and on time.
• Own assigned receivable accounts from invoice issuance through settlement, ensuring timely billing, proactive collection follow-ups, accurate payment application, proper documentation, and timely escalation of unresolved issues.
• Monitor the accounts receivable aging and proactively follow up on outstanding invoices through email, phone calls, statements of account, and other appropriate communication channels.
• Comfortable making outbound calls to clients to follow up on overdue payments and obtain payment commitments.
• Send payment reminders on schedule, obtain specific payment commitments or expected settlement dates, document collection activities, and follow through on promised payment dates.
• Handle collection conversations in a firm, professional, and tactful manner while maintaining positive client relationships.
• Escalate overdue, disputed, or non-responsive accounts to the Finance Manager in accordance with established procedures.
• Respond to client billing queries and coordinate with Operations and relevant internal teams to resolve disputes or issues affecting billing and collection.
• Apply payments to the correct clients and invoices, and follow up on short, duplicate, or unidentified payments.
• Collect and track BIR Form 2307 certificates from clients and match them against the related invoices.
• Prepare regular AR aging and collection status reports for management review.
• Record sales, cash receipts, and other daily transactions in the accounting system with complete supporting documents.
• Assist with bank reconciliations and reconcile the accounts receivable subledger to the general ledger, for the manager's review.
• Support month-end closing by preparing AR and revenue schedules, accruals, and journal entries for review.
• Prepare sales and output VAT schedules for tax filings, and help gather documents requested by auditors.
• Assist and support in the processing of client pass-through payments, including payments made on behalf of clients in accordance with approved procedures and client fund arrangements.
• Assist and support in the processing of supplier and vendor payments, ensuring that required supporting documents and approvals are complete.
• Coordinate with Project Owners and relevant Finance team members to obtain missing documents, resolve discrepancies, and ensure timely completion of fund-related transactions.
• Maintain an accurate and up-to-date schedule of funds related to Corporate Services projects, including fund requests, disbursements, reimbursements, liquidations, returns, and outstanding balances.
• Review liquidations related to Corporate Services projects and ensure that supporting documents, returns, and outstanding balances are properly recorded and monitored.
• Review and process Fund Requests and reimbursement requests related to Corporate Services projects, subject to applicable approval and funding requirements.
• Follow established billing, collection, payment, fund management, and cash handling procedures, and flag exceptions to the manager right away.
• Maintain complete and accurate records of billing, collection activities, payment commitments, and supporting documents.
• Suggest practical improvements to invoicing, collection, payment, and finance workflows, including better use of automation.
• Keep client and billing information confidential, in line with company policy and data privacy requirements.

Skills

Billing & collections

Communication

Outreach calls

Attention to detail

Problem solving

multitasking

Education

Bachelor's degree in Accountancy/Finance

CPA license (a plus)

Tools

QuickBooks Online

Xero

Microsoft Excel

Google Sheets

Notion

Job description

CloudCFO Inc. is seeking an accounting professional to manage client invoicing, billing, collections, and AR activities. The role involves coordinating with account teams, ensuring VAT compliance, and maintaining accurate billing records.

The candidate will support month-end close, assist with payments for clients and vendors, and help prepare AR aging and collection reports for management review. A background in accounting and familiarity with Philippine tax rules is preferred.