Billing and Collection Officer

Fiesta Tours and Travel; Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

Fiesta Tours and Travel is seeking a Billing and Collection Officer responsible for preparing and issuing accurate billing statements, monitoring accounts receivable, and ensuring timely collection of payments from clients.

You will maintain records, reconcile accounts, follow up on outstanding balances, and coordinate with sales, operations and accounting to resolve billing discrepancies while upholding confidentiality and company policies.

Qualifications

• Bachelor's degree in Accountancy or related field.
• Experience in billing, collection, accounts receivable, or related accounting functions.
• Knowledge of basic accounting principles and accounts receivable processes.
• Proficient in Excel and other accounting or billing systems.

Responsibilities

• Monitor outstanding accounts and follow up with clients regarding overdue payments.
• Prepare aging reports and provide regular collection updates to management.
• Reconcile client accounts and investigate discrepancies in billing and payment records.
• Coordinate with clients and relevant departments to resolve billing discrepancies and payment concerns.
• Ensure compliance with company policies, accounting procedures, and applicable tax and documentation requirements.

Skills

Numerical skills

Analytical skills

Organizational skills

Communication skills

Time management

Professionalism

Excel

Billing systems

Accounting software

Education

Bachelor's degree in Accountancy, Accounting Technology, Financial Management, or related field

Tools

Microsoft Excel

Billing systems

Accounting software

Job description

The Billing and Collection Officer is responsible for preparing and issuing accurate billing statements and invoices, monitoring accounts receivable, and ensuring the timely collection of payments from clients. The position also involves maintaining accurate billing records, following up on outstanding balances, reconciling accounts, and coordinating with clients and internal departments regarding billing and payment concerns.

Collection and Follow-up

• Monitor outstanding accounts and follow up with clients regarding overdue payments.
• Communicate with clients professionally to address payment concerns and arrange payment schedules when authorized.
• Ensure timely collection of receivables in accordance with company policies and agreed payment terms.
• Escalate long-overdue accounts and unresolved collection issues to the immediate supervisor.

Accounts Receivable Monitoring

• Maintain and update accounts receivable records.
• Prepare aging reports of outstanding balances and provide regular collection updates to management.
• Reconcile client accounts and investigate discrepancies in billing and payment records.
• Monitor payments received and coordinate with the Accounting Department for proper recording and application.

Documentation and Reporting

• Maintain organized and updated files of invoices, billing statements, collection records, and other supporting documents.
• Prepare collection reports and other accounting-related reports as required.
• Ensure the accuracy, completeness, and confidentiality of financial records.

Coordination and Customer Service

• Coordinate with clients and relevant departments to resolve billing discrepancies and payment concerns.
• Work closely with the Sales, Operations, and Accounting teams to verify transactions and ensure proper billing.
• Respond to billing and collection inquiries promptly and professionally.

Compliance and Other Duties

• Follow company policies, accounting procedures, and applicable tax and documentation requirements.
• Ensure that all billing and collection activities are properly documented and authorized.
• Perform other related duties as may be assigned by the immediate supervisor or management.

Qualifications

• Graduate of a Bachelor's degree in Accountancy, Accounting Technology, Financial Management, or a related field.
• Preferably with experience in billing, collection, accounts receivable, or other accounting-related functions.
• Knowledgeable in basic accounting principles and accounts receivable processes.
• Experience in Travel Management is a plus.
• Proficient in Microsoft Excel and other relevant accounting or billing systems.
• Has good numerical, analytical, and organizational skills.
• Demonstrates accuracy, attention to detail, integrity, and professionalism.
• Possesses good communication, negotiation, and customer service skills.
• Able to work independently, meet deadlines, and handle confidential financial information.