Billing & Admin Specialist for HOA & Resident Services

SM Development Corporation; Mabalacat; On-site; PHP 240,000 - 360,000; Full time

Job summary

SM Development Corporation is seeking a full-time Administrative Support professional in the Philippines. The role covers daily office tasks, billing, collections, and resident relations, ensuring accurate records and responsive service to residents.

Responsibilities include coordinating with management, vendors, and finance to keep operations smooth, handle inquiries, and maintain confidential financial data. A business-related degree and prior related experience are preferred.

Qualifications

• Graduate of a business-related course (e.g., Business Administration, Accounting, Finance, or related field).
• Prior experience in administrative support, billing, or collections, preferably in property or HOA.
• Good communication and customer service skills.
• Basic knowledge of accounting and billing software is an advantage.

Responsibilities

• Provide administrative support including filing, data entry, and document management.
• Process billing statements, collect payments, monitor accounts receivable and enforce collections policies.
• Serve as primary contact for residents on billing and administrative concerns and resolve disputes.
• Coordinate with vendors and property management on billing or administrative matters and prepare reports.
• Maintain organized files and prepare periodic reports on collections and admin tasks for management.

Skills

Data entry

Communication skills

Customer service

Billing software knowledge

Education

Business-related degree (BA/BS)

Tools

Accounting software

Job description

SM Development Corporation is seeking a full-time Administrative Support professional in the Philippines. The role covers daily office tasks, billing, collections, and resident relations, ensuring accurate records and responsive service to residents.

Responsibilities include coordinating with management, vendors, and finance to keep operations smooth, handle inquiries, and maintain confidential financial data. A business-related degree and prior related experience are preferred.