Bilingual Spanish/English Customer Support Specialist

Infinit-O; Pasay; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Devices provided

Job summary

Infinit-O is seeking a chat support agent to handle customer inquiries with professionalism and efficiency. You will respond to chat messages, research issues, and provide clear, concise solutions while documenting interactions.

Ideal candidates are fresh graduates with strong communication skills in English (B2) and Spanish (C1). Training and devices will be provided to successful applicants in Pasay, Metro Manila.

Qualifications

• Clear and professional written and spoken communication.
• Proficiency in English at B2 level and Spanish at C1 level.
• Strong attention to details and problem-solving ability.

Responsibilities

• Respond promptly and professionally to customer inquiries via chat.
• Assist customers by addressing various issues and questions with accurate responses.
• Collect information, research inquiries, and offer timely resolutions.
• Document chat interactions thoroughly for future reference.

Skills

Communication skills

English B2

Spanish C1

Attention to details

Problem solving

Education

4-year degree

Tools

Microsoft Office

Job description

Infinit-O is seeking a chat support agent to handle customer inquiries with professionalism and efficiency. You will respond to chat messages, research issues, and provide clear, concise solutions while documenting interactions.

Ideal candidates are fresh graduates with strong communication skills in English (B2) and Spanish (C1). Training and devices will be provided to successful applicants in Pasay, Metro Manila.