Bilingual Spanish-English Customer Support Specialist

Recruitify_HR; Philippines; On-site; PHP 279,000 - 446,000; Full time

Job summary

Recruitify_HR is seeking a bilingual customer service professional in the Philippines to deliver exceptional service to Spanish-speaking clients and assist with inquiries, issues, and feedback. You will communicate clearly in both English and Spanish and maintain thorough records of interactions.

The role requires 3–5 years of experience, a Bachelor’s degree, and a customer-oriented mindset to collaborate with teammates and improve satisfaction across all touchpoints.

Qualifications

• Proficiency in Spanish and English; strong communication skills.
• Ability to handle multiple customer interactions simultaneously.
• Empathetic, patient, and customer-oriented with a positive attitude.
• Bachelor’s degree in a relevant field.
• Experience level 3–5 years.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Assist customers with inquiries, issues, and feedback effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction.

Skills

Spanish language

English language

Communication skills

Education

Bachelor’s degree

Job description

Recruitify_HR is seeking a bilingual customer service professional in the Philippines to deliver exceptional service to Spanish-speaking clients and assist with inquiries, issues, and feedback. You will communicate clearly in both English and Spanish and maintain thorough records of interactions.

The role requires 3–5 years of experience, a Bachelor’s degree, and a customer-oriented mindset to collaborate with teammates and improve satisfaction across all touchpoints.