Bilingual Spanish CSR: Customer Care Pro

Recruitify_HR; Taguig; On-site; PHP 446,000 - 725,000; Full time

Job summary

Recruitify_HR in Metro Manila is seeking an experienced Customer Service Specialist to support Spanish-speaking clients. You will handle inquiries, resolve issues, and document interactions in the CRM while maintaining up-to-date knowledge of our products and services.

The role requires 5–8 years in customer service, a diploma in a relevant field, and fluent Spanish and English with strong communication and interpersonal skills.

Qualifications

• Diploma or equivalent experience in a relevant field.
• 5–8 years of experience in customer service roles.
• Fluent in Spanish and English with strong communication skills.
• Empathetic, patient, able to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Resolve inquiries and issues timely and efficiently.
• Document customer interactions in the CRM system.
• Collaborate with team members to improve service delivery.
• Maintain thorough knowledge of company products and services.

Skills

Fluent in Spanish and English

Strong communication

Education

Diploma in a relevant field

Job description

Recruitify_HR in Metro Manila is seeking an experienced Customer Service Specialist to support Spanish-speaking clients. You will handle inquiries, resolve issues, and document interactions in the CRM while maintaining up-to-date knowledge of our products and services.

The role requires 5–8 years in customer service, a diploma in a relevant field, and fluent Spanish and English with strong communication and interpersonal skills.