Bilingual Operations Specialist (Chinese) – Certification Support

SGS; Muntinlupa; On-site; PHP 360,000 - 680,000; Full time

Job summary

SGS Philippines is seeking a CBE GBS Specialist (Chinese) to support the GBS BA Manager in our operations. The role involves reviewing documents per Work Instructions, processing report packs in SGS BA systems, and generating certificates for clients.

You will also handle invoicing, data entry, and daily administrative tasks with accuracy. Ideal candidates have a Bachelor’s degree and at least two years in back-office data processing, with strong English and Chinese communication skills.

Qualifications

• Bachelor’s degree required.
• At least 2 years back-office data processing experience.
• Proficient in gathering, organizing, analyzing and reporting data.
• Desirable: experience in certification and SGS CBE IT tools.

Responsibilities

• Review documents per Work Instructions.
• Process report packs in SGS BA systems.
• Generate and issue certificates.
• Check submitted documents and issue invoices to clients.
• Perform administrative tasks efficiently and accurately.
• Create review plans and perform administrative review of report packs.
• Ensure client visit dates are received and update scheduling system.
• Validate invoice entries with system reports.
• Suggest process improvements.
• Perform other related duties as assigned by supervisor.

Skills

Organization

Analytical skills

Report writing

English & Chinese communication

Customer focus

Adaptability

Team player

Education

Bachelor’s Degree

Tools

Certnet

Applaudd

Job description

SGS Philippines is seeking a CBE GBS Specialist (Chinese) to support the GBS BA Manager in our operations. The role involves reviewing documents per Work Instructions, processing report packs in SGS BA systems, and generating certificates for clients.

You will also handle invoicing, data entry, and daily administrative tasks with accuracy. Ideal candidates have a Bachelor’s degree and at least two years in back-office data processing, with strong English and Chinese communication skills.