Bilingual Medical Billing & Patient Accounts Specialist

Staffing For Doctors; Philippines; On-site; PHP 1,514,000 - 2,650,000; Full time

Job summary

Staffing For Doctors is seeking an experienced Medical Billing & Patient Accounts Specialist – Bilingual (Filipino / Spanish) with hands-on expertise in AthenaOne (AthenaHealth) billing and revenue cycle workflows. You will manage end-to-end claim follow-ups, resolve holds, and serve as the primary contact for billing inquiries.

Because AthenaHealth integrates billing into its EHR, fluency with Athena Collector, claim status rules, and hold queues is required from day one.

Qualifications

• Hands-on experience with athenaOne / AthenaHealth billing modules (Athena Collector, Claim Worklists, Hold Queues, Patient Statements).
• Minimum 2+ years of U.S. medical billing, accounts receivable follow-up, and insurance denial management.
• Proven inbound patient billing call handling with strong telephone etiquette and English clarity.
• Strong CPT/ICD-10 coding rules, modifiers, EOB/ERA interpretation, and payer authorization guidelines.
• Quiet home office with reliable internet and familiarity with web-based VOIP systems.

Responsibilities

• Manage end-to-end claim follow-up and denial resolution using AthenaCollector and related worklists.
• Handle patient billing inquiries, explain charges, and set up payment plans within Athena.
• Document follow-up attempts and patient interactions clearly in the patient chart.

Skills

AthenaHealth Mastery

Medical Billing Experience

Patient Accounts & Phone Skills

Revenue Cycle Literacy

Technical Setup & Home Office

Job description

Staffing For Doctors is seeking an experienced Medical Billing & Patient Accounts Specialist – Bilingual (Filipino / Spanish) with hands-on expertise in AthenaOne (AthenaHealth) billing and revenue cycle workflows. You will manage end-to-end claim follow-ups, resolve holds, and serve as the primary contact for billing inquiries.

Because AthenaHealth integrates billing into its EHR, fluency with Athena Collector, claim status rules, and hold queues is required from day one.