Bilingual Benefits Coordinator

Solvo Global Careers; Philippines; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

Comprehensive training

Career growth opportunities

Collaborative work environment

Exposure to leading HR systems

Job summary

Solvo Global Careers in San Juan City, Manila is seeking a dedicated Bilingual Benefits Coordinator to support employee benefits administration and respond to inquiries.

This on-site role works with HR, Payroll and external vendors to manage enrollment, update life events, maintain records, and generate reports for audits.

Advanced English (C1), strong communication, attention to detail, and confidentiality are essential.

Qualifications

• 1 year of experience in Customer Service, Administrative Support, or similar roles.
• Advanced English proficiency (C1).
• Strong communication and organizational skills.
• High attention to detail and ability to handle confidential information.
• Advanced knowledge of Excel, Word and PowerPoint.

Responsibilities

• Manage and maintain employee benefits information within HR systems.
• Assist employees with questions regarding benefit eligibility, enrollment, and coverage.
• Process benefits updates related to life events and employee changes.
• Support benefits enrollment and related administrative processes.
• Maintain accurate employee records and ensure data integrity.
• Collaborate with HR, Payroll, and external vendors to resolve benefits-related issues.
• Generate reports and support audits and compliance activities.

Skills

Customer service

Communication

Organization

Tools

Excel

Word

PowerPoint

Oracle HRIS

Job description

We're Hiring: Bilingual Benefits Coordinator

Location: San Juan City, Manila (On-site)

Are you passionate about helping people and looking to grow your career in Human Resources We are seeking a Bilingual Benefits Coordinator to support the administration of employee benefits programs and provide exceptional support to employees regarding benefits-related inquiries.

Key Responsibilities

• Manage and maintain employee benefits information within HR systems.


• Assist employees with questions regarding benefit eligibility, enrollment, and coverage.


• Process benefits updates related to life events and employee changes.


• Support benefits enrollment and related administrative processes.


• Maintain accurate employee records and ensure data integrity.


• Collaborate with HR, Payroll, and external vendors to resolve benefits-related issues.


• Generate reports and support audits and compliance activities.

Requirements

• At least 1 year of experience in Customer Service, Administrative Support, or similar roles.


• Advanced English proficiency (C1).


• Strong communication and organizational skills.


• High attention to detail and ability to handle confidential information.


• Advanced knowledge of a variety software packages such as Excel, Word and PowerPoint.

Nice to Have

• Experience with Oracle HRIS.


• Previous experience supporting employee benefits programs.

What We Offer

• Comprehensive training and onboarding.


• Professional growth opportunities within Human Resources.


• Collaborative and supportive work environment.
  
• Exposure to leading HR systems and best practices.

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