Bilingual Accounts Receivable Specialist (English/Spanish)

Konektao Global BPO Corporation; Manila; Vor Ort; PHP 391.000 - 614.000; Vollzeit

Zusammenfassung

Konektao Global BPO Corporation in Manila is seeking a detail-oriented Bilingual Accounts Receivable Specialist fluent in English and Spanish to support billing, payment processing, and collections for a U.S.-based transportation and mobility company.

The role requires managing invoicing, posting payments, reconciling accounts, preparing aging reports, and communicating with English- and Spanish-speaking customers.

Qualifikationen

• At least 2 years of experience in accounts receivable, billing, or collections.
• Fluent in English and Spanish (written and spoken).
• Experience handling AR for U.S.-based clients preferred.
• Strong knowledge of invoicing, payment application, reconciliations, and aging analysis.
• Proficiency in Excel or Google Sheets.
• Experience with QuickBooks, NetSuite, Xero, SAP or similar systems is a plus.
• Excellent numerical accuracy and attention to detail.
• Ability to communicate professionally with customers and partners.

Aufgaben

• Manage daily accounts receivable activities, including invoicing, payment posting, collections, and account reconciliation.
• Prepare, review, and issue accurate invoices and billing statements.
• Monitor outstanding balances and maintain updated accounts receivable aging reports.
• Communicate with English- and Spanish-speaking customers regarding billing inquiries, payment statuses, and outstanding balances.
• Conduct collection follow-ups through phone calls, emails, and other approved communication channels.
• Investigate and resolve billing discrepancies, payment disputes, and account-related concerns.
• Record incoming payments and ensure accurate allocation to customer accounts.
• Reconcile customer accounts, payment records, and financial transactions.
• Coordinate with internal operations teams regarding transportation charges, trip billing, and payment issues.
• Prepare regular accounts receivable reports and provide updates on outstanding collections.

Kenntnisse

Bilingual English/Spanish

Communication skills

Analytical thinking

Attention to detail

Tools

Excel/Google Sheets

QuickBooks

NetSuite

Xero

SAP

Jobbeschreibung

About the role

We are looking for a detail-oriented Bilingual Accounts Receivable Specialist who is fluent in English and Spanish to support the billing, payment processing, and collections operations of a U.S.-based transportation and mobility company. The ideal candidate has experience managing accounts receivable, communicating with customers regarding outstanding balances, processing payments, and maintaining accurate financial records. This role requires strong analytical skills, attention to detail, and the ability to communicate professionally with English- and Spanish-speaking customers and business partners.

Key responsibilities

• Manage daily accounts receivable activities, including invoicing, payment posting, collections, and account reconciliation.

• Prepare, review, and issue accurate invoices and billing statements.

• Monitor outstanding balances and maintain updated accounts receivable aging reports.

• Communicate with English- and Spanish-speaking customers regarding billing inquiries, payment statuses, and outstanding balances.

• Conduct collection follow-ups through phone calls, emails, and other approved communication channels.

• Investigate and resolve billing discrepancies, payment disputes, and account-related concerns.

• Record incoming payments and ensure accurate allocation to customer accounts.

• Reconcile customer accounts, payment records, and financial transactions.

• Coordinate with internal operations teams regarding transportation charges, trip billing, and payment issues.

• Prepare regular accounts receivable reports and provide updates on outstanding collections.

About you

• Fluent in English and Spanish (spoken and written) — required.

• At least 2 years of experience in accounts receivable, billing, collections, or related accounting functions.

• Experience handling accounts receivable for U.S.-based clients or companies is strongly preferred.

• Understanding of AR processes, including invoicing, payment application, account reconciliation, and aging analysis.

• Experience communicating directly with customers regarding billing and payment concerns.

• Proficiency in Microsoft Excel or Google Sheets.

• Experience with accounting systems such as QuickBooks, NetSuite, Xero, SAP, or similar platforms is an advantage.

• Strong numerical accuracy, organizational skills, and attention to detail.

• Ability to handle payment-related concerns professionally and diplomatically.

• Excellent written and verbal communication skills in English and Spanish.