PH Benefits Operations Partner (6-Month Contract)

Remitly; Mandaluyong; Hybrid; PHP 420,000 - 680,000; Full time

Benefits offered by this job

Hybrid work model

In-office 50% expectation

Job summary

Remitly is seeking a People Operations Partner (Benefits) on a 6-month contract to own end-to-end benefits administration for the Philippines population. You will manage enrollment, renewal, and claims for HMO, life insurance, SSS, PhilHealth, and Pag-IBIG, ensuring regulatory compliance and strong vendor coordination.

The role requires 3+ years in PH benefits/payroll-related HR, meticulous data handling, and a tech-forward approach to process improvements, including exploring AI tools.

Qualifications

• Minimum of 3 years of experience in the Philippines benefits administration, compensation and benefits, payroll, or a closely related HR function.
• In-depth knowledge of PH statutory benefits (SSS, PhilHealth, Pag-IBIG) and local labor law compliance.
• A high level of confidentiality and sound judgment handling sensitive employee data.

Responsibilities

• Administering company-sponsored and statutory benefits end-to-end (HMO, group life insurance, and other wellness programs, plus SSS, PhilHealth, and Pag-IBIG/HDMF), including enrollment, renewal, and claims processing, while ensuring compliance with local employment laws and regulatory requirements.
• Liaising with third-party vendors, healthcare providers, and government agencies (SSS, PhilHealth, Pag-IBIG) to resolve employee concerns, process required documentation, and stay ahead of regulatory changes.
• Processing and submitting required documentation for new hires, resignations, loans, and maternity/sickness claims; monitoring statutory claims for accurate payroll inclusion; and preparing certifications of contribution as requested by employees or government agencies.
• Facilitating benefits orientation for new hires, handling day-to-day benefits inquiries and ticketing with compassion and urgency, and maintaining FAQs and self-service materials so employees can find answers quickly.
• Maintaining the accuracy, integrity, and confidentiality of employee and benefits data, and proactively identifying opportunities to improve benefits processes, documentation, and self-service tools, including exploring AI and automation where they add value.

Skills

Attention to detail

Confidentiality

Process oriented

Collaboration

HRIS

AI tools

Tools

HRIS platforms

Job description

Remitly is seeking a People Operations Partner (Benefits) on a 6-month contract to own end-to-end benefits administration for the Philippines population. You will manage enrollment, renewal, and claims for HMO, life insurance, SSS, PhilHealth, and Pag-IBIG, ensuring regulatory compliance and strong vendor coordination.

The role requires 3+ years in PH benefits/payroll-related HR, meticulous data handling, and a tech-forward approach to process improvements, including exploring AI tools.