Benefits & HR Operations Specialist

RCG Global Services; Philippines; Hybrid; PHP 420,000 - 700,000; Full time

Job summary

RCG Global Services is seeking a Benefits Administrator to oversee day-to-day employee benefits administration, including HMO, life insurance, and mandated programs, acting as SME for policies, coverage, eligibility, and inquiries.

You will coordinate enrollment, liaise with payroll and external providers, ensure compliance, prepare reports, and drive process improvements while maintaining confidential records in a hybrid Manila-based setup.

Qualifications

• Proven experience managing end-to-end benefits administration.
• Strong data privacy and compliance understanding.
• Excellent communication and stakeholder management.
• Bachelor's degree in HR or related field; HR certifications are a plus.

Responsibilities

• Coordinate enrollment and changes within deadlines.
• Maintain up-to-date benefits records and documentation.
• Provide benefits orientation and respond to employee inquiries.
• Collaborate with payroll, providers, and HR partners on claims and billing.

Skills

Benefits & HR Ops

Employee relations

Analytical skills

Vendor management

Compliance & privacy

Data accuracy

Process improvement

Education

Bachelor's degree in HR or related field

Job description

RCG Global Services is seeking a Benefits Administrator to oversee day-to-day employee benefits administration, including HMO, life insurance, and mandated programs, acting as SME for policies, coverage, eligibility, and inquiries.

You will coordinate enrollment, liaise with payroll and external providers, ensure compliance, prepare reports, and drive process improvements while maintaining confidential records in a hybrid Manila-based setup.