Benefits Billing & Data Analytics Analyst

Willis Towers Watson plc; Taguig; On-site; PHP 480,000 - 720,000; Full time

Job summary

Willis Towers Watson plc in the Philippines is seeking a Plan Admin Analyst for Health & Benefits to support Asia Pacific clients with enrolment, data validation and premium calculations. You will grow your benefits and project management skills while delivering accurate data handling and client service.

Responsibilities include onboarding, data reconciliation, and liaising with insurers and vendors, with a focus on quality, timelines and regulatory compliance.

Qualifications

• Excellent written and verbal communication in English
• Strong client service orientation and ability to respond to multiple stakeholders effectively
• Ability to manage multiple tasks in a fast-paced environment while adhering to strict deadlines
• Well organized and detail oriented
• Excellent interpersonal skills and a collaborative working style
• Self-starter attitude and ability to establish priorities, work independently and with limited supervision
• Ability to ask the right questions and seek help where appropriate
• Take accountability for quality and on-time delivery of own work
• Support interactions between clients, WTW and insurance vendors
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint

Responsibilities

• Administrative onboarding of new clients and assist enrolment processes ensuring data is updated
• Process, project and transaction management
• Support policy renewal activities
• Collect, validate and clean benefits enrolment and eligibility data
• Follow up with clients or vendors on required documents to complete enrolment
• Reconciliation of data from insurer, vendor and client
• Liaise with internal processing teams to validate and clean benefits enrolment and eligibility data
• Follow regulatory procedure as defined by originating country
• Internal system updates, where required
• Attend training, meetings and/other educational events to increase understanding of trends and developments in the market
• Develop awareness of the insurance carrier and vendor marketplace
• Understand and articulate carrier/vendor strengths and weaknesses
• Receive training from experienced consultants and assist to review client needs
• Comply with internal excellence and compliance requirements
• Contribute to development of new intellectual capital

Skills

Data analysis

Attention to detail

Communication skills

Client service orientation

Multi-tasking

Organizational skills

Independent worker

Question-asking

Collaboration

Problem solving

Education

Bachelor’s degree (finance/business)

Tools

Excel

PowerPoint

Job description

Willis Towers Watson plc in the Philippines is seeking a Plan Admin Analyst for Health & Benefits to support Asia Pacific clients with enrolment, data validation and premium calculations. You will grow your benefits and project management skills while delivering accurate data handling and client service.

Responsibilities include onboarding, data reconciliation, and liaising with insurers and vendors, with a focus on quality, timelines and regulatory compliance.