Benefits Assistant

2GO Group; Hinoba-an; Hybrid; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Incentives

Travel perks

Health and wellness programs

Paid time off

Job summary

2GO Group is seeking an HR Benefits Assistant (Fixed-Term) to support statutory benefits processing, data validation, and records reconciliation during the company’s HCM system transition. You will manage registrations, document submissions, and liaise with government agencies to ensure compliance.

You will also support benefits information sessions, onboarding activities, and other HR initiatives—helping maintain accurate employee records, efficient HR processes, and a positive employee

Qualifications

• Bachelor's degree in related field.
• 1–2 years in HR, Payroll, Benefits Administration.
• Experience processing transactions with SSS, PhilHealth, Pag-IBIG, and BIR.

Responsibilities

• Process employee registrations, updates, benefits, and reimbursements with SSS, PhilHealth, Pag-IBIG, and BIR.
• Support benefits orientation sessions and onboarding activities.
• Assist in data gathering, validation, and reconciliation during HCM transition.
• Liaise with government Account Officers to resolve claims and ensure compliance.

Skills

Government portals

Excel proficiency

Data auditing

Documentation

Communication skills

Education

Bachelor’s Degree in HR/Business/Admin

Tools

SSS Portal

PhilHealth EPRS

Pag-IBIG Portal

BIR eFPS/eBIRForms

MS Office (Excel/Word)

Job description

1 - 2 Years

Fixed Term Contract

Job Description

Here’s the differenceyou’ll make..

At 2GO Group, you will help ensure employees receive accurate and timelysupport for their benefits while contributing to a seamless HR experience. Asan HR Benefits Assistant (Fixed-Term), you will support the processing ofstatutory benefits, data validation, and records reconciliation during thecompany’s HCM system transition.

You will also support benefits information sessions, onboardingactivities, and other HR initiatives—helping maintain accurate employeerecords, efficient HR processes, and a positive employee experience.

• a. Process employee registrations,updates, loan applications, benefit claims, and reimbursements with SSS,PhilHealth, Pag-IBIG, and BIR.
• b. Prepare, collect, and submitphysical or electronic documentary requirements to relevant government agenciesand follow up on pending transactions.
• c. Coordinate directly withassigned government Account Officers (AOs) or branch representatives to resolvecomplex claims, discrepancies, and processing delays.
• d. Track government advisories,circulars, and submission deadlines to maintain strict statutory compliance.
• e. Maintain complete, accurate,and audit-ready employee files and records related to government benefits.

2. Employee Support, Orientation& Benefits Cascades

• a. Serve as a primary contact foremployee inquiries regarding statutory benefits, loan applications, anddocumentary requirements.
• b. Conduct or co-facilitatestatutory benefits orientation sessions for new hires and existing employeesduring onboarding or systems rollouts.
• c. Lead information cascadesessions to educate employees on both mandatory statutory programs andsupplementary or optional government benefit schemes offered by agencies.
• d. Assist employees in accuratelycompleting government forms and verifying supporting documents prior tosubmission.
• e. Provide timely status updatesto employees regarding benefit claims, maternity/sickness notifications, andloan disbursements.

3. HCM Transition &Cross-Functional HR Support

• a. Execute manual HRadministrative workflows and interim filing processes during the HCMenhancement and transition period.
• b. Perform data gathering,validation, historical record cleanup, and reconciliation between physicalrecords, government portal data, and the HCM system.
• c. Collaborate with Payroll and HRteams to audit and validate government contribution and loan deduction ledgersto ensure zero variance.
• d. Coordinate with other HRfunctions and internal business units to support broader HR activities andadministrative initiatives, even if outside the core scope of statutorybenefits.
• e. Perform other relatedadministrative functions as assigned by HR leadership.

You’llthrive in this role if you..

EducationalBackground

· Bachelor's Degree in HumanResources, Business Administration, Psychology, Accountancy, or any relatedfield.

Professional Experience

· At least 1–2 years of hands-onexperience in HR, Payroll, Benefits Administration, or Employee Services, withdirect experience processing transactions with SSS, PhilHealth, Pag-IBIG, andBIR.

Competencies,Skills, Knowledge and Abilities

• · Solid working knowledge ofPhilippine labor standards, statutory benefits, and government agency filingprocedures.
• · Direct, proven experience usingonline government portals to submit transactions, updates, and remittances(e.g., SSS Employer Portal / My.SSS, PhilHealth EPRS, Pag-IBIG Virtual Portal /eSRS, BIR eFPS / eBIRForms).
• · Demonstrated capability to liaise and coordinate directly with government agencies, specificallymaintaining effective working relationships with assigned Account Officers(AOs) or designated branch representatives.
• · Proficiency in Microsoft Officeapplications, particularly Excel (data validation, reconciliation, andreporting) and Word.
• · Strong recordkeeping,documentation, and data auditing skills.

b. Soft Skills & Core Competencies

• · High customer serviceorientation with strong presentation and communication skills (verbal andwritten) to effectively conduct employee orientations and benefit cascades.
• · Exceptional attention todetail, organizational skills, and time management.
• · Ability to handle highlyconfidential employee data with discretion and accountability.
• · Strong adaptability,cross-functional collaboration, teamwork, and willingness to learn in achanging environment.

c. Licensure / CertificationRequired

• · Preferably with certificationon how to process benefits/use of platform per government agency.

What’s InIt For You at 2GO?

Own enterprise impact. You are trusted to influence decisions and enable the business toperform at its best.

Grow in a valued community. You work in a culture that listens, collaborates, and invests in yourlong-term success.

Excel through expertise. You are empowered and recognized for delivering high standards and smartsolutions.

Be recognized and feel valued—at work and beyond. Receive and enjoy competitivecompensation, performance bonuses, incentives, travel perks, Day 1 access tohealth and wellness programs and paid time off designed to support yourwell-being.

Job Snapshot

Updated Date

04-Sep-2026

Job ID

Job_357

Department

HR Benefits Services

Location

Location