Benefits and Wellbeing Associate

Ubiquity; Cagayan de Oro; On-site; PHP 240,000 - 360,000; Full time

Job summary

Ubiquity seeks a Benefits and Wellbeing Associate to champion our Head, Heart, Hustle motto with expert benefits support and empathy.

You will administer health insurance, retirement plans, life insurance, and other perks, while guiding employees on eligibility and claims. Maintain enrollment, changes, and terminations; keep records accurate and compliant with regulations. Strong communication and organizational skills are essential.

Qualifications

• 1–2 years of experience in a wellness-related role or health promotion.
• Bachelor’s degree in Health Promotion, Wellness, Nutrition, Exercise Science, Psychology, or related field.
• Wellness certification is advantageous.
• Basic knowledge of wellness principles and health promotion strategies.
• Strong communication and interpersonal skills with employees.
• Proficiency in Google Suite and wellness management software.
• Strong organizational and multitasking abilities with attention to detail.

Responsibilities

• Administer employee benefits programs, including health insurance, retirement plans, life insurance, and other benefits.
• Oversee the benefits enrollment process, including new hires, status changes, and terminations.
• Ensure timely processing of benefits claims, adjustments, and payments.
• Provide guidance and support to employees regarding benefits options, eligibility, and claims.
• Maintain benefits records and prepare reports on enrollment data and compliance.

Skills

Communication skills

Interpersonal skills

Google Workspace

Wellness software

Education

Bachelor’s degree in Health Promotion, Wellness, Nutrition, Psychology or related field

Wellness certification (advantage)

Tools

Google Workspace

Wellness management software

Job description

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As aBenefits and Wellbeing Associate, you’llembody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You’ll Do:

Benefits Administration:

• Administer employee benefits programs, including health insurance, retirement plans, life insurance, and other benefits.
• Oversee the benefits enrollment process, including new hires, status changes, and terminations.
• Ensure timely and accurate processing of benefits claims, adjustments, and payments.

Employee Support:

• Provide guidance and support to employees regarding their benefits options, eligibility, and claims.
• Address and resolve employee inquiries or issues related to benefits, working closely with benefits providers and internal stakeholders.
• Conduct benefits orientations and informational sessions to educate employees about available programs and changes.
• Respond to employee inquiries through ticketing and coordinating updates with different HR departments

Compliance and Reporting:

• Ensure compliance with local labor laws, regulations, and company policies related to employee benefits.
• Prepare and maintain documentation and reports on benefits programs, including enrollment data, claims activity, and regulatory compliance.
• Monitor changes in regulations and best practices to keep the benefits programs current and compliant.

Administrative Duties:

• Maintain accurate and confidential employee benefits records and databases.
• Process benefits-related paperwork, such as enrollments, terminations, and changes,and ensure data accuracy.

What We’re Looking For:

• At least 1-2 years of experience in a wellness-related role or health promotion.
• Bachelor’s degree in Health Promotion, Wellness, Nutrition, Exercise Science, Psychology, or a related field. Relevant certifications (e.g., Wellness Coordinator) are advantageous.
• Basic knowledge of wellness principles and health promotion strategies.
• Strong communication and interpersonal skills, with the ability to engage and support employees.
• Proficiency in using Google Suite and wellness management software.
• Strong organizational and multitasking abilities, with attention to detail.

Why Join Us?

Head:Access to career development programs that help you grow professionally and personally.

Heart:Be part of a people-first culture that values your contributions and supports your aspirations.

Hustle:Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we’re more than a workplace—we’re a community that’s invested in your success.