BENEFITS ADMINISTRATION SPECIALIST/CONSULTANT II - Hybrid

Cloudstaff Philippines Inc.; Tarlac City; Hybrid; PHP 446,000 - 725,000; Full time

Benefits offered by this job

Competitive health insurance

Flexible leave credits

Company-provided PC/Laptop and fiber

Job summary

Cloudstaff Philippines Inc. seeks a Benefits Administration Specialist to coordinate and administer client benefit programs. You will handle onboarding, vendor communications, and E-verify, while ensuring compliance and privacy.

You will work closely with client POCs, manage enrollment processes, and liaise with multiple vendors to optimize HRIS performance and benefit offerings.

Qualifications

• Bachelor's degree in business, human resources, or related field.
• PHR/SPHR or SHRM-CP/SHRM SCP or CEBS certification preferred.
• 2+ years in benefits administration or similar role.
• 1+ years with HRIS systems like iSolved, ADP, Paylocity.

Responsibilities

• Coordinate and administer various benefits processes for HR clients.
• Onboard new hires and manage onboarding communications.
• Process E-verify procedures and open enrollment communications.
• Maintain and update HRIS with benefit data and vendor updates.
• Respond to employee questions and maintain confidentiality.

Skills

Client communication

HRIS proficiency

Time management

Attention to detail

Education

Bachelor's degree in business or HR

PHR/SPHR or SHRM-CP

Tools

iSolved

ADP

Paylocity

Job description

Job Description

This role is aCS Everywhere - Hybrid Work from Home and Office setup with unlimited access to Cloudstaff Offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Ability to use the office when there are Internet or power issues or when client requires to be onsite. Pop in and have a coffee with teammates.

Position Summary: The Benefits Administration Specialist coordinates and administers various aspects of employee benefits administration for HRO clients. Maintains close communication with client points of contact (POCs), handles onboarding processes, and ensures compliance with benefits-related policies and programs sponsored by the client.

GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.

PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES:

• Facilitates communication with client points of contact to initiate events.
• Serves as the client point of contact for setting up EDI feeds to maximize effectiveness of HRIS system.
• Dispatches onboarding emails to new hires.
• Arranges background checks and drug screenings.
• Completes E-verify (I9) procedures.
• Reviews and approves onboarding documentation.
• Enrolls employees in carrier systems.
• Distribute required annual notices and new hire notices on timely basis
• Develops workflow rules to notify Wipfli of carrier updates.
• Disseminates open enrollment communications as developed with client.
• Updates client HRIS systems on vendor benefit rates and communicate to client points of contact.
• Notifies carriers of changes following employee terminations.
• Performs monthly reviews and reconciliations of medical, dental, vision, STD, LTD, and life insurance plans.
• Collaborates with vendors to resolve, update, and correct system issues.
• Responds to employee inquiries regarding benefits.
• Handles sensitive and confidential information with discretion.
• Plans and assists with open enrollment processes.
• Assesses benefits processes and vendor performance and offers alternatives to client for consideration.
• Conducts enrollment reviews to identify and resolve situations where employees missed enrollment periods.
• Develops and conducts benefits training for new hires and other employees.
• Manages leave administration (e.g., FMLA, STD, LTD, Military, Personal Leave) and coordinates return-to-work processes with managers and employees.
• Maintains strong subject matter expertise with employee benefits programs and employment law/regulations.

SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES:

• Assists in researching new trends impacting our clients and outsourced service offerings.
• Contributes to the growth of the HRO service line.
• Participates in professional development activities.
• Participates in business development activities, e.g., meet to learns

COMPETENCIES:

• Client Orientation
• Results Driven
• Relationship Building
• Problem Solving
• Time Management/Organization
• Written and Verbal Communications
• Strong attention to detail and accuracy

Qualifications and Requirements

ROLE QUALIFICATIONS:

Education:

• Bachelor’s degree in business, human resources, I/O psychology, organizational communications, or a related field.
• PHR/SPHR or SHRM-CP/SHRM SCP, CEBS or other related certification(s)

Experience:

• 2+ years of experience in benefits administration or a similar role.
• 1+ years of experience with various Human Resources Information Systems (HRIS), e.g., iSolved, ADP, Paylocity

Travel

• Travel may be required to client locations, when requested, and conference locations.

PERFORMANCE MEASURES:

• Client satisfaction and account development
• Team and practice satisfaction and growth participation
• Personal utilization and realization

Perks and Benefits

• Become part of the Employee Share Units program
• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Endless opportunities for career advancement
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• In-house psychiatrist available to support employees' well-being
• International career growth and connections
• Mental Wellness Employee Assistance program through Lifeworks
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
• Superb and exciting Mid-Year Parties - with items to give away and cash prizes!
• Top notch workplace with first class VIP lounge and game rooms
• Unlimited cash incentives for hired referrals
• We set you up for success with a company-provided PC/Laptop and fiber internet connection